Multi-Outlet F&B Operations Manager

MBN Consulting; Jakarta Selatan; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

MBN Consulting is seeking an Operational Manager to lead multi-outlet restaurant operations, drive profitability, and maintain SOPs across brands. You will oversee daily operations, set performance targets, and ensure consistent service quality across venues.

The role requires strong leadership, financial acumen, and proven experience managing complex F&B operations; you will coach teams, monitor costs, and implement improvements to enhance guest satisfaction.

Qualifications

• Minimum Diploma in Hospitality, Bachelor’s degree in Business Management, or a related field.

Responsibilities

• Manage and oversee daily operations across multiple outlets and brands.
• Ensure achievement of sales targets and outlet profitability.
• Monitor and control Food Cost, Labor Cost, and Operating Expenses.
• Lead, develop, and evaluate operational teams.
• Maintain product quality, service standards, and SOP implementation.
• Analyze business performance and develop operational improvement strategies.

Skills

Leadership

Financial management

Cost control

Analytical thinking

Operational excellence

Education

Diploma in Hospitality

Bachelor’s degree in Business Management

Job description

MBN Consulting is seeking an Operational Manager to lead multi-outlet restaurant operations, drive profitability, and maintain SOPs across brands. You will oversee daily operations, set performance targets, and ensure consistent service quality across venues.

The role requires strong leadership, financial acumen, and proven experience managing complex F&B operations; you will coach teams, monitor costs, and implement improvements to enhance guest satisfaction.