Hotel and FnB Operational Manager

PT ECOLIT KONTRAKTOR BALI; Kuta Selatan; Sur place; IDR 180 000 000 - 320 000 000; Plein temps

Résumé du poste

PT ECOLIT KONTRAKTOR BALI is seeking an Operations Manager to oversee day-to-day hotel operations and F&B outlets, ensuring exceptional guest experiences and strong financial performance.

You will coordinate departments, lead operational teams, manage budgets, and drive profitability while maintaining high service standards across all outlets.

Qualifications

• Minimum 3–5 years of experience in hotel and F&B operations, preferably in a managerial position.
• Strong knowledge of hotel operations, restaurant management, budgeting, cost control, inventory management, and revenue optimization.
• Excellent leadership, communication, organizational, and problem-solving skills.

Responsabilités

• Oversee daily hotel operations across Front Office, Housekeeping, Engineering, F&B, and other departments.
• Manage restaurant, bar, and F&B outlets ensuring quality, service, and guest satisfaction.
• Lead, supervise, and coordinate department heads, managers, and teams.
• Monitor revenue, occupancy, expenses, and KPIs to drive profitability.
• Develop and maintain SOPs, procedures, and service standards across departments.
• Coordinate with Executive Chef and kitchen teams on food quality and presentation.

Connaissances

Leadership

Budgeting

Cost control

Inventory management

Revenue optimization

Formation

Diploma or Bachelor's in Hospitality Management

Description du poste

The Hotel & F&B Operations Manager is responsible for overseeing the overall daily operations of the hotel and its Food & Beverage outlets, ensuring operational efficiency, excellent guest experiences, high service standards, and strong financial performance. This role involves coordinating hotel departments, managing F&B operations, leading operational teams, controlling costs, and implementing strategies to achieve business objectives.

Key responsibilities

Oversee daily hotel operations, including Front Office, Housekeeping, Engineering, Food & Beverage, and other operational departments.

Manage restaurant, bar, and other F&B outlet operations to ensure consistent food quality, service excellence, and guest satisfaction.

Lead, supervise, and coordinate department heads, restaurant managers, supervisors, and operational teams.

Monitor hotel and F&B performance, including revenue, occupancy, sales targets, operational costs, and departmental KPIs.

Develop, implement, and maintain SOPs, operational procedures, and service standards across all departments.

Manage budgets, control labor and operational expenses, monitor food and beverage costs, and improve profitability.

Coordinate with the Executive Chef and kitchen teams to maintain food quality, menu consistency, hygiene, and presentation standards.

Oversee inventory management, stock control, purchasing coordination, and supplier performance.

Handle guest complaints and operational issues, ensuring effective resolution and a positive guest experience.

Develop initiatives to increase hotel and F&B revenue, improve service quality, and enhance customer satisfaction.

About you

Diploma or bachelor's degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field is preferred.

Minimum 3–5 years of experience in hotel and F&B operations, preferably in a managerial position.

Proven experience managing hotel departments and restaurant or F&B operations.

Strong knowledge of hotel operations, restaurant management, budgeting, cost control, inventory management, and revenue optimization.

Excellent leadership, communication, organizational, and problem-solving skills.

Ability to manage multiple departments and prioritize operational tasks effectively.

Good command of English; additional languages are an advantage.

Flexible to work shifts, weekends, and public holidays when required.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Berapa tahun pengalaman kerjamu sebagai manajer operasional?
• Kualifikasi mana yang kamu miliki?
• Do you have Food and Beverage Operations experience?
• Bahasa apa saja di bawah ini yang fasih kamu gunakan?

What can I earn as an Operations Manager