Sales & Operations Manager

PT Chateraise Gobel Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 180,000,000 - 340,000,000; Full time

Job summary

PT Chateraise Gobel Indonesia seeks an experienced F&B Operations Manager to oversee day-to-day restaurant and cafe operations in Jakarta. The candidate should hold a Bachelor’s degree in Business Management or related fields and have 5–8 years in the F&B industry with strong knowledge of operational processes, compliance, and inventory control.

The role includes leading recruitment and training, setting targets and procedures, ensuring excellent service, monitoring financial reports, and

Qualifications

• Bachelor’s degree in Business Management, Hospitality, or related fields.
• 5–8 years of experience in F&B industry.
• Ability to establish, monitor, and evaluate operational compliance.
• Strong understanding of F&B operational processes and standards.
• Inventory management, reading store financial reports, and making reports.

Responsibilities

• Manage day to day operations with budgeted guidelines and to the highest standards.
• Ensure that all outlets in the area provide good internal and external service.
• Identify customer needs and proactively respond to customer needs.
• Lead, recruit, train and assess talented personnel.
• Set targets, KPIs, schedules, policies and procedures.
• Provide two-way communication and maintain an ownership environment with an emphasis on motivation and teamwork.
• Make plans and reports on sales results and operational productivity to the Operations Manager.

Skills

Leadership

Communication

Problem solving

Time management

Team work

Inventory management

Financial reporting

F&B operations

Education

Bachelor's Degree in Business Management or related fields

Job description

Bachelor's Degree (S1), preferably in Business Management, Hospitality, Food & Beverage Management, or related fields

Minimum 5–8 years of experience in F&B industry

Ability to establish, monitor, and evaluate operational compliance

Strong understanding of F&B operational processes and standards

Inventory management, reading store financial reports, using computers, making reports, sales orientation.

Good communication, leadership skill, problem solving, decision making, time management, critical thinking, Integrity and team work.

Job Descriptions :

Manage day to day operations with budgeted guidelines and to the highest standards.

Ensure that all outlets in the area provide good internal and external service.

Identify customer needs and proactively respond to customer needs.

Lead, recruit, train and assess talented personnel.

Set targets, KPIs, schedules, policies and procedures.

Provide two-way communication and maintain an ownership environment with an emphasis on motivation and teamwork.

Make plans and reports on sales results and operational productivity to the Operations Manager.

Restaurants & Cafes (Full Service) Not specified