Operation Staff (Shipping Agency)

PT Garuda Unggul Nasional; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Garuda Unggul Nasional is seeking an Operation Staff to provide vessel agency operational support, including documentation and coordination of vessel activities. The role ensures all operations are executed per procedures and that documents are prepared accurately and on time.

The ideal candidate holds a bachelor degree and 0–2 years in shipping, with fluent English. You will coordinate with principals, customers, and authorities to manage pre-arrival and berthing requirements and arrange

Qualifications

• Minimum bachelor degree in any major, preferably from maritime school.
• Minimum 0–2 years experience in shipping.
• Fluent in English both oral and written.
• Knowledge of shipping, customs, export, import, agency management, and computer literacy.
• Achievement orientation, customer service orientation, continuous improvement, interpersonal skills, and sound judgment.

Responsibilities

• Plan operational arrangements for assigned vessel calls based on vessel schedules and operational requirements.
• Monitor vessel movement and operational activities from pre-arrival through sailing.
• Monitor completion of required operational arrangements and follow-up with relevant parties.
• Receive vessel appointment, ETA information, and operational instructions from principals/general agents.
• Coordinate required vessel information and documents with principals, customers, and relevant parties.
• Coordinate vessel arrival notifications and berthing schedules with relevant parties.
• Arrange required pilot, tug, mooring gang, and other vessel services.
• Prepare and submit required pre-arrival documentation to relevant authorities.
• Coordinate vessel in-clearance with CIQP, port authorities, surveyors, and other relevant parties.
• Monitor vessel loading/discharging activities and coordinate with relevant parties.

Skills

Shipping knowledge

Customs knowledge

Export knowledge

Import knowledge

Agency management

Computer literacy

Fluent English

Analytical thinking

Planning and organizing

Coordination

Negotiation

Interpersonal skills

Customer service orientation

Continuous improvement

Education

Bachelor's degree in any major

Job description

Operation Staff provides vessel agency operational support, including vessel operational documentation and coordination. The role ensures assigned vessel operational activities are properly executed in accordance with established procedures and instructions, and that required vessel operational documents and arrangements are prepared accurately and within the required timeline.

Requirements:

Minimum bachelor degree in any major, preferably from maritime school

Minimum 0 – 2 years experience in shipping

Fluent in English both oral and written

Required Knowledge and Skill(s): shipping knowledge, custom, export, import, agency management, computer literate

Have achievement orientation, customer service orientation, continuous improvement, interpersonal relationship, able to analyze issue and use sound judgment, planning organizing, coordination, work efficiently, negotiation

Responsibilities:

Plan operational arrangements for assigned vessel calls based on vessel schedules and operational requirements

Monitor vessel movement and operational activities from pre-arrival through sailing

Monitor completion of required operational arrangements and follow-up with relevant parties

Receive vessel appointment, ETA information, and operational instructions from principals/general agents

Coordinate required vessel information and documents with principals, customers, and relevant parties

Coordinate vessel arrival notifications and berthing schedules with relevant parties

Arrange required pilot, tug, mooring gang, and other vessel services

Prepare and submit required pre-arrival documentation to relevant authorities

Coordinate vessel in-clearance with CIQP, port authorities, surveyors, and other relevant parties

Monitor vessel loading/discharging activities and coordinate with relevant parties