Member Relations & Community Engagement Specialist

Magada & Co

Jakarta Pusat

On-site

IDR 55,800,000 - 83,700,000

Full time

4 days ago
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Job summary

Magada & Co seeks a dedicated community engagement specialist to build strong ties with our top seller members in Jakarta. You will handle member relationships, support on WhatsApp communications, and craft concise copy for member interactions.

The role requires excellent customer service, strong communication, and event coordination for occasional gatherings around Jabodetabek and nearby areas. A proactive approach and a portfolio for copywriting are valued.

Qualifications

  • Bachelor's degree in any major.
  • Excellent customer service skills.
  • Able to handle complaints and solve problems.
  • Basic copywriting skills with portfolio.
  • Good communication and presentation skills.
  • Experience with event organizing, including campus events.

Responsibilities

  • Personal engagement for our top member in seller community
  • Customer Relationship Management with existing and new members
  • Manage Whatsapp Channel with member of seller community (copywriting skill is required)

Skills

Customer service
Copywriting
Communication
Problem solving
Presentation
Spreadsheet
Event organizing

Education

Bachelor's degree

Tools

WhatsApp

Job description

Magada & Co seeks a dedicated community engagement specialist to build strong ties with our top seller members in Jakarta. You will handle member relationships, support on WhatsApp communications, and craft concise copy for member interactions.

The role requires excellent customer service, strong communication, and event coordination for occasional gatherings around Jabodetabek and nearby areas. A proactive approach and a portfolio for copywriting are valued.

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