Global Community Engagement Specialist

Jakarta; Daerah Khusus Ibukota Jakarta; On-site; IDR 525,210,084 - 787,815,126; Full time

Job summary

Jakarta is seeking a passionate Community Specialist to enhance our online and regional community engagement. This role will be pivotal in managing digital communities such as WhatsApp and social media, while also organizing offline events. The ideal candidate should possess strong communication skills and a creative mindset, capable of driving member retention through innovative strategies and activities. If you are driven by data and community insights, this is the perfect opportunity for you.

Qualifications

• Strong understanding of community engagement & retention strategy.
• Experience managing digital communities across various platforms.
• Ability to create campaign activities that increase participation.

Responsibilities

• Support and grow online and regional communities.
• Engage members across platforms and manage community rewards.
• Execute engagement strategies to drive retention.

Skills

Community engagement & retention strategy

Managing digital communities

Campaign activities for participation

Communication and relationship-building skills

Customer segmentation and data analysis

Familiar with CRM and survey tools

Organize offline community events

Creative community activation ideas

Coordination and project management

Data-driven mindset

Job description

Jakarta is seeking a passionate Community Specialist to enhance our online and regional community engagement. This role will be pivotal in managing digital communities such as WhatsApp and social media, while also organizing offline events. The ideal candidate should possess strong communication skills and a creative mindset, capable of driving member retention through innovative strategies and activities. If you are driven by data and community insights, this is the perfect opportunity for you.