Manager

Meat Up Place; Jakarta Utara; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Competitive pay

Career development

Flexible scheduling

Employee discounts

Collaborative team

Job summary

Meat Up Place in North Jakarta is seeking an experienced and dynamic Manager to oversee day-to-day operations and shape the strategic direction of our venue. You will lead a hands-on team, ensure high standards of service, and deliver exceptional experiences for guests.

Ideal candidates have proven leadership in hospitality, strong operational know-how, and the ability to manage budgets, costs, and a diverse staff while maintaining a welcoming atmosphere and consistent quality.

Qualifications

• Minimum 5 years in a hospitality leadership role.
• Strong leadership and people-management experience.
• Knowledge of health, safety and food hygiene standards.
• Fluent in Indonesian; English preferred.

Responsibilities

• Oversee all operational aspects of the venue, including staff management and scheduling.
• Ensure compliance with health, safety and hygiene regulations.
• Manage inventory, stock control, and vendor relations.
• Deliver exceptional guest service and address concerns promptly.
• Train and mentor staff to maintain high standards.
• Monitor budgets and implement cost-control measures.
• Maintain cleanliness and presentation across the venue.
• Coordinate with kitchen and service teams during service hours.
• Support marketing initiatives to drive customer engagement.
• Report performance and operational challenges to senior management.

Skills

Leadership

Operations management

Budgeting

Customer service

Communication

Problem-solving

Indonesian & English

Education

Hospitality management certification

Job description

About us

Meat Up Place is a dynamic and vibrant establishment in the heart of the hospitality and tourism industry. We are committed to delivering exceptional dining experiences and creating memorable moments for our guests. Our team is dedicated to excellence, innovation, and providing outstanding service that sets us apart in the competitive hospitality landscape. We pride ourselves on our welcoming atmosphere, quality offerings, and commitment to customer satisfaction.

About the role

We are seeking an experienced and dynamic Manager to join our team at Meat Up Place in North Jakarta. This is a full-time position that plays a crucial role in the day-to-day operations and strategic direction of our establishment. As Manager, you will be responsible for overseeing all aspects of our venue, ensuring smooth operations, maintaining high standards of service, and creating an exceptional experience for our guests. This role is integral to the success of our business and requires a hands‑on leader with strong management acumen and a passion for hospitality.

What you'll be doing

• Overseeing all operational aspects of the establishment, including staff management, scheduling, and performance monitoring
• Ensuring compliance with health, safety, and food hygiene regulations and standards
• Managing inventory, stock control, and vendor relationships to maintain quality and cost-effectiveness
• Delivering exceptional customer service and resolving guest concerns promptly and professionally
• Training, supervising, and mentoring staff to maintain high service standards and foster a positive working environment
• Monitoring financial performance, managing budgets, and implementing cost‑control measures
• Maintaining cleanliness and presentation standards throughout the venue
• Coordinating with kitchen and service teams to ensure seamless operation during service hours
• Implementing marketing initiatives and promotional activities to drive customer engagement and revenue
• Reporting to senior management on operational metrics, challenges, and performance outcomes

What we're looking for

• Proven experience as a Manager or in a similar leadership role within the hospitality industry
• Strong knowledge of restaurant or venue operations, including food and beverage service standards
• Excellent leadership and people management skills with the ability to motivate and develop a diverse team
• Outstanding communication and interpersonal abilities
• Proficiency in financial management, budgeting, and cost control
• Sound understanding of health, safety, and food hygiene regulations
• Problem-solving mindset with the ability to make quick decisions in fast-paced environments
• Customer service excellence and a genuine passion for hospitality
• Ability to work flexible hours, including evenings, weekends, and public holidays as required
• Fluency in Indonesian and English is highly desirable
• Relevant hospitality management qualifications or certifications are preferred

What we offer

We foster a positive and inclusive workplace culture where your contributions are valued and recognised.

• At Meat Up Place, we believe in investing in our team and creating a supportive work environment.
• We offer competitive compensation packages commensurate with experience and qualifications.
• Our benefits include opportunities for professional development and career progression within the hospitality industry.
• We provide ongoing training and support to help you excel in your role.
• Additionally, we offer flexible scheduling options where possible, employee discounts, and a collaborative team environment where you can thrive and grow your career in hospitality management.