Key Account (Mandarin Speaker)

PT Multi Citra Rasa; Tangerang; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT Multi Citra Rasa is seeking a proactive Key Account Manager (Mandarin Speaker) in Indonesia to manage major client relationships and drive sales growth with Mandarin-speaking partners. You will develop business opportunities, negotiate terms, and coordinate with internal teams to fulfill orders and ensure client satisfaction.

The ideal candidate has at least 2 years in KAM or B2B sales, fluent Mandarin, and strong communication skills in Indonesian and English.

Qualifications

• Minimum 2 years in Key Account Management, B2B Sales, or Business Development.
• Fluent in Mandarin Chinese, both spoken and written, with strong business communication and negotiation skills.
• Bachelor's degree (S1) in Business, Marketing, Management, or a related field.
• Good command of Indonesian and English.
• Strong skills in customer relationship management, sales negotiation, communication, and problem-solving.
• Proficient in Microsoft Office; CRM/ERP experience is an advantage.

Responsibilities

• Account Management: Manage key customer accounts, maintain business relationships, and ensure customer satisfaction and retention.
• Business Development: Identify and acquire new customers, expand market opportunities, and develop strategic business partnerships.
• Sales & Negotiation: Achieve sales targets, prepare proposals, negotiate pricing and business terms, and monitor account performance.
• Customer Coordination: Handle customer inquiries, follow up on orders, resolve issues, and coordinate with internal departments to ensure smooth operations.
• Reporting & Market Analysis: Monitor sales performance, market trends, and customer needs, while preparing regular reports and business forecasts.
• Mandarin Communication: Conduct business discussions, negotiations, meetings, and correspondence with Mandarin-speaking clients.

Skills

Mandarin

Account Management

B2B Sales

Business Development

Negotiation

CRM/ERP experience

Microsoft Office

Communication

Travel to client sites

Education

Bachelor's degree in Business/Marketing/Management

Tools

CRM/ERP

Microsoft Office

Job description

Rasa Group is looking for a Key Account (Mandarin Speaker) to manage customer relationships, develop business opportunities, and drive sales growth, particularly with Mandarin-speaking clients and business partners.

Responsibilities

Account Management: Manage key customer accounts, maintain business relationships, and ensure customer satisfaction and retention.

Business Development: Identify and acquire new customers, expand market opportunities, and develop strategic business partnerships.

Sales & Negotiation: Achieve sales targets, prepare proposals, negotiate pricing and business terms, and monitor account performance.

Customer Coordination: Handle customer inquiries, follow up on orders, resolve issues, and coordinate with internal departments to ensure smooth operations.

Reporting & Market Analysis: Monitor sales performance, market trends, and customer needs, while preparing regular reports and business forecasts.

Mandarin Communication: Conduct business discussions, negotiations, meetings, and correspondence with Mandarin-speaking clients.

Qualifications

Minimum 2 years of experience in Key Account Management, B2B Sales, or Business Development.

Fluent in Mandarin Chinese, both spoken and written, with strong business communication and negotiation skills.

Bachelor's degree (S1) in Business, Marketing, Management, or a related field.

Good command of Indonesian and English.

Strong skills in customer relationship management, sales negotiation, communication, and problem-solving.

Proficient in Microsoft Office; CRM/ERP experience is an advantage.

Willing to conduct customer visits and business trips as required.

Preferred Qualifications

Experience handling Chinese-speaking clients or business partners.

Experience in Food & Beverage, FMCG, or food ingredients industries.

Existing business network or customer database.

What We Are Looking For

A proactive, target-driven, and relationship-oriented candidate who can manage key accounts, develop new business opportunities, and drive sustainable sales growth through effective Mandarin communication.

Our Vision

Our Vision is to be a high quality boutique beverage compounder solution company, providing liquid and powder form beverage product in the most innovative and latest form available to serve the current dynamic food service industry.

Our Mission

Our Mission is to add value to your current beverage portfolio to deliver the latest beverage solution to serve the dynamic need of the market

Our Vision

Our Vision is to be a high quality boutique beverage compounder solution company, providing liquid and powder form beverage product in the most innovative and latest form available to serve the current dynamic food service industry.

Our Mission

Our Mission is to add value to your current beverage portfolio to deliver the latest beverage solution to serve the dynamic need of the market