Key Accounts Manager - Hospitality & Spirits (Labuan Bajo)

PT Mitra Indo Maju; Indonesia; Remote; IDR 300,000,000 - 600,000,000; Full time

Benefits offered by this job

Competitive base salary

Commission structure

Health benefits

Career development opportunities

Remote work

Job summary

PT Mitra Indo Maju invites an experienced Key Account Manager to lead strategic relationships with major retail chains and distributors across Indonesia. The role emphasizes developing tailored strategies, driving sales growth, and ensuring seamless execution of commercial plans in a fully remote setup.

You will analyze market trends, negotiate contracts, and collaborate with Marketing, Supply Chain, and Finance to maximize profitability and customer satisfaction.

Qualifications

• Demonstrated experience managing key accounts in FMCG or related sectors.
• Strong negotiation and presentation skills with stakeholders at multiple levels.
• Proficient in CRM systems and sales reporting tools.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and increase market share within key accounts.
• Build and nurture relationships with key stakeholders at designated retail chains and distributors.
• Negotiate contracts, terms of trade, and promotional activities to maximize mutual benefit.
• Analyze sales data, market trends, and customer performance to identify growth opportunities and challenges.
• Collaborate with Marketing, Supply Chain, and Finance to ensure seamless execution of account plans.

Skills

Key account management

Sales strategy

Relationship building

Analytical mindset

Education

Bachelor's degree in Business/Marketing

Tools

CRM software

Sales analytics tools

Job description

About the Role

Our client, a distinguished leader in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a highly motivated and experienced Key Account Manager to join their sales team on a fully remote basis. This critical role will focus on developing and maintaining strong, long-term relationships with the client’s most important retail and distribution partners across Indonesia. You will be responsible for understanding the unique needs of these key accounts, developing tailored strategies to drive sales growth, and ensuring seamless execution of commercial plans. This is an excellent opportunity to contribute to business growth from anywhere, with the flexibility to manage your own schedule.

Key Responsibilities

• Develop and execute strategic account plans to achieve sales targets and increase market share within key accounts.
• Build and nurture strong, long-lasting relationships with key stakeholders at designated retail chains and distributors.
• Negotiate contracts, terms of trade, and promotional activities to maximize mutual benefit.
• Analyze sales data, market trends, and customer performance to identify growth opportunities and challenges.
• Collaborate with internal teams (Marketing, Supply Chain, Finance) to ensure seamless execution of account plans and address customer needs.
• Develop and present persuasive business proposals and solutions to key accounts.
• Monitor competitor activities and market dynamics within assigned accounts.
• Provide accurate sales forecasts and manage account budgets effectively.
• Resolve customer issues and complaints promptly and professionally.
• Regularly report on account performance, market insights, and strategic recommendations to senior management.
• Build and maintain strong long-term relationships with key decision-makers at major retail chains and distribution partners.
• Understand customer needs and requirements, and propose tailored solutions that align with our client’s product offerings.
• Negotiate contracts, pricing, and terms of business to maximize profitability and ensure mutually beneficial agreements.
• Monitor account performance, identify opportunities for growth, and proactively address any issues or challenges.
• Present product information, sales performance updates, and strategic initiatives to key accounts.
• Stay informed about market trends, competitor activities, and industry best practices relevant to key accounts.
• Manage account budgets and ensure effective resource allocation to support account growth.
• Provide regular reports on account status, sales performance, and future opportunities.
• Collaborate with internal teams, including sales, marketing, and supply chain, to ensure seamless service delivery and customer satisfaction.

Requirements

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• Minimum of 4-6 years of experience in key account management, sales, or business development, preferably within the FMCG industry.
• Proven track record of successfully managing large and complex accounts and achieving sales targets.
• Strong understanding of the Indonesian retail and distribution landscape.
• Excellent negotiation, communication, presentation, and interpersonal skills.
• Proficiency in CRM software and sales reporting tools.
• Ability to work independently, manage multiple priorities, and thrive in a remote work environment.
• Strong analytical and problem-solving skills.
• Self-motivated, proactive, and results-oriented.
• Fluency in English required.
• A proactive and customer-centric approach to business.

Benefits

Our client offers a competitive base salary, an attractive commission structure, comprehensive health benefits, and excellent career development opportunities within a leading FMCG organization. Enjoy the flexibility and autonomy of a remote role while driving the success of major client partnerships. The role also includes access to virtual training and development resources to support your growth.