Mandarin-Speaking Key Account Executive

PT Multi Citra Rasa; Tangerang; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT Multi Citra Rasa is seeking a proactive Key Account Manager (Mandarin Speaker) in Indonesia to manage major client relationships and drive sales growth with Mandarin-speaking partners. You will develop business opportunities, negotiate terms, and coordinate with internal teams to fulfill orders and ensure client satisfaction.

The ideal candidate has at least 2 years in KAM or B2B sales, fluent Mandarin, and strong communication skills in Indonesian and English.

Qualifications

• Minimum 2 years in Key Account Management, B2B Sales, or Business Development.
• Fluent in Mandarin Chinese, both spoken and written, with strong business communication and negotiation skills.
• Bachelor's degree (S1) in Business, Marketing, Management, or a related field.
• Good command of Indonesian and English.
• Strong skills in customer relationship management, sales negotiation, communication, and problem-solving.
• Proficient in Microsoft Office; CRM/ERP experience is an advantage.

Responsibilities

• Account Management: Manage key customer accounts, maintain business relationships, and ensure customer satisfaction and retention.
• Business Development: Identify and acquire new customers, expand market opportunities, and develop strategic business partnerships.
• Sales & Negotiation: Achieve sales targets, prepare proposals, negotiate pricing and business terms, and monitor account performance.
• Customer Coordination: Handle customer inquiries, follow up on orders, resolve issues, and coordinate with internal departments to ensure smooth operations.
• Reporting & Market Analysis: Monitor sales performance, market trends, and customer needs, while preparing regular reports and business forecasts.
• Mandarin Communication: Conduct business discussions, negotiations, meetings, and correspondence with Mandarin-speaking clients.

Skills

Mandarin

Account Management

B2B Sales

Business Development

Negotiation

CRM/ERP experience

Microsoft Office

Communication

Travel to client sites

Education

Bachelor's degree in Business/Marketing/Management

Tools

CRM/ERP

Microsoft Office

Job description

PT Multi Citra Rasa is seeking a proactive Key Account Manager (Mandarin Speaker) in Indonesia to manage major client relationships and drive sales growth with Mandarin-speaking partners. You will develop business opportunities, negotiate terms, and coordinate with internal teams to fulfill orders and ensure client satisfaction.

The ideal candidate has at least 2 years in KAM or B2B sales, fluent Mandarin, and strong communication skills in Indonesian and English.