Jakarta Operations Lead - FinTech Growth

MatchaTalent; Cilangkap; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

MatchaTalent is seeking an Operations Manager in Jakarta, Indonesia to lead and optimize end-to-end operations across Sales, Product, Technology, Finance, and Customer Support. The role requires building standardized procedures, improving workflows, and scaling teams to support rapid growth.

Ideal candidates will have a Bachelor's degree in a related field, 5+ years of managerial experience in fintech/SaaS, and strong leadership, analytical, and stakeholder management skills, with proficiency in

Qualifications

• Bachelor's degree in business-related field.
• Minimum 5 years of managerial experience in scaling operations for fintech/SaaS environments.
• Proven ability to design SOPs, streamline workflows, and lead cross-functional teams.

Responsibilities

• Lead and optimize end-to-end operations for scalable growth.
• Design, implement, and improve SOPs and workflow frameworks.
• Build and develop high-performing operations teams and foster accountability.

Education

Bachelor's Degree in Business Administration or related disciplines

Job description

MatchaTalent is seeking an Operations Manager in Jakarta, Indonesia to lead and optimize end-to-end operations across Sales, Product, Technology, Finance, and Customer Support. The role requires building standardized procedures, improving workflows, and scaling teams to support rapid growth.

Ideal candidates will have a Bachelor's degree in a related field, 5+ years of managerial experience in fintech/SaaS, and strong leadership, analytical, and stakeholder management skills, with proficiency in