IT Support Senior Staff

Indodana; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Indodana is seeking an IT Support professional in Jakarta to help ensure smooth IT operations across the office. You will support and maintain the office network, troubleshoot issues with software, hardware, printers, and network connectivity, and prepare daily connectivity/resource reports.

The role involves setting up PCs and laptops and assisting with procurement, as well as handling peripheral handovers during onboarding and offboarding processes. Fresh graduates are welcome to apply.

Qualifications

• Bachelor degree in computer/network engineering or related fields.
• Minimum 1 year of IT support experience.
• Proficient with Windows, Linux, and Mac OS, and Office applications.
• Strong troubleshooting, problem solving, and communication skills.

Responsibilities

• Ensure IT operations run smoothly.
• Support and maintain office network and internet connection.
• Troubleshoot IT problems (software, hardware, printers, network).
• Create daily reports on connectivity and resource monitoring.
• Set up PCs and laptops; assist with procurement.
• Prepare IT peripheral handover during onboarding and offboarding.

Skills

Problem Solving

Communication

Education

Bachelor Degree in Computer and Network Engineering or related fields

Tools

Windows OS

Linux OS

Mac OS

Office Applications

IT Support Software

Job description

Job Description

• Help and make sure company's IT operations are running smoothly.
• Support and maintain office network and internet connection to provider.
• Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
• Create daily reports related to the connectivity & resources monitoring in the placement Office.
• Setup PCs and Laptops, and help research which items for the company to procure.
• Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.

Qualifications

• Bachelor Degree majoring in Computer and Network Engineering (or related fields).
• Experience as IT Support min. 1 year.
• Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
• Good knowledge in network, hardware, software and printer troubleshooting.
• Have a good problem solving skills.
• Have a good communication skills.
• Fresh graduate are welcome to apply.