IT Support

PT Media Indonusa (Jakarta); Jakarta Pusat; On-site; IDR 55,800,000 - 111,600,000; Full time

Job summary

PT Media Indonusa (Jakarta) is seeking an IT Support professional to resolve local network issues, set up staff accounts, and manage the company’s IT infrastructure and assets. The role involves installation, maintenance, and daily support for hardware and software including printers, scanners, CCTV, and external drives.

Strong communication and problem-solving skills are essential. Fresh graduates are welcome, with 2-5 years of experience preferred.

Qualifications

• 2-5 years of experience; fresh graduates welcome to apply.
• Ability to work independently.
• Have an attitude “I’m ready to help.”
• Highly organized with prioritization, multi-tasking and follow-up.
• Meticulous with high attention to detail and accuracy.
• Enthusiastic and willing to learn in a fast-paced environment.
• Passionate about IT technology and making a difference with technology solutions.
• Good interpersonal and communication skills at all levels.
• Strong analytical and troubleshooting skills.
• Good knowledge in supporting Office 365.

Responsibilities

• Assisting in resolving local network/user issues.
• Setting up accounts for staff and ensuring platforms/software used by the company are installed.
• Managing the company’s IT infrastructure and assets.
• Installation, maintenance and daily support for both hardware and software, including printers, scanners, external hard drives, CCTV, etc.
• Diagnose hardware and software problems and provide analysis and solutions.
• Handle IT assets purchasing.

Skills

Independent

Organizational skills

Attention to detail

Communication skills

Analytical problem solving

Tools

Office 365

Job description

2 - 5 Years of Experience, Fresh graduates welcome to apply.

Ability to work independently.

Have an attitude “I’m ready to help.”

You are highly organized and great at prioritizing, multi-tasking and follow-up.

You are meticulous with high attention to detail and accuracy.

Enthusiastic and willing to learn in a fluid and fast-paced environment

Passionate in IT technology and wants to make a difference with technology solutions

Good interpersonal and communication skills to interact effectively at all levels

Strong analytical and troubleshooting skills

Good knowledge in supporting Office 365

Job Description :

Assisting in resolving local network/user’s issues.

Setting up accounts for staffs, ensuring that all platforms/software used by the company installed.

Managing company’s IT infrastructure and assets.

Installation, maintenance and provision of daily support for both hardware & software, equipment including printers, scanners, external hard-drives, CCTV etc.

Diagnose Hardware and Software problems, provide analysis and solution

Handling IT Assets purcashing

Your application will include the following questions:

• What's your expected monthly basic salary?