IT Manager (P2P Lending)

Pengiklan Anonim; Jakarta Pusat; Vor Ort; IDR 700.000.000 - 1.200.000.000; Vollzeit

Zusammenfassung

Pengiklan Anonim in Central Jakarta seeks an IT Engineering Lead to oversee production, operations, and stability for core lending systems. You will drive incident governance, cloud cost optimization, and cross‑functional collaboration with product, risk, and compliance teams.

The role requires a strong background in Linux, cloud platforms, Java, and database work, plus English proficiency and willingness for on‑call duties. Bahasa Indonesia fluency is essential; Mandarin is a plus.

Qualifikationen

• Bachelor's degree or above in CS/IS or related field.
• 5-8 years IT experience with at least 2 years leading small teams.
• Fintech, P2P, banking or payment industry background is preferred.
• Proficient in Linux, cloud computing, Java, MySQL, networking and monitoring.
• Familiar with ITIL (incident/change/problem management).
• Working communication in English; Bahasa preferred; Mandarin is a plus.
• Willing to accept on-call duties, pressure-resistant and business-oriented.
• Experienced in Leading Small teams of 3-5 people.
• Language: Fluent in Bahasa Indonesia + working proficiency in English; Chinese knowledge a plus.

Aufgaben

• Familiarize with core business related to LPBBTI industry and end-to-end lending service features.
• Ensure high availability and fault emergency response of core systems (processing, risk, disbursement, repayment, collection, reporting).
• Establish monitoring, alerting, log auditing, backups and disaster recovery drills.
• Lead RCA for major failures and deliver closed-loop improvements.
• Clarify boundaries between helpdesk and development; set SLA, shift scheduling and on-call mechanism.
• Manage code submission specs, branching strategies, release windows, rollout and rollback.
• Provide on-the-job training and step in when needed to cover gaps.
• Coordinate cross-departmentally with product, risk control and compliance teams.
• Security and compliance focus: least privilege, data encryption/masking; ISO 27001/PDPA alignment.
• Manage cloud providers, vendors, budgets; negotiate SLAs; oversee cost governance.

Kenntnisse

Lead small teams

Linux

Cloud computing

Java

MySQL

Networking

ITIL (incident/change/problem)

English communication

Bahasa Indonesia

Mandarin (plus)

On-call duties

Production operations

Security & compliance

Vendors & budgets

Ausbildung

Bachelor's degree in Computer Science/Information Systems or related fields

Tools

GitLab

Alibaba Cloud/AWS

Jobbeschreibung

Company: (P2P Lending / cash loan fintech)

Location: Central Jakarta (around the Sudirman area)

Reporting to: CTO

Job Requirements

Bachelor's degree or above, major in Computer Science/Information Systems or related fields

5-8 years of IT experience, with at least 2 years of experience in managing small teams

Fintech, P2P, banking or payment industry background is preferred

Proficient in Linux, cloud computing, Java, MySQL, networking, monitoring; familiar with at least one backend language

Understand the basics of ITIL (incident/change/problem management)

Working communication in English; Bahasa as the preferred language; Mandarin is a plus

Willing to accept on-call duties, pressure-resistant, and business-oriented

Experienced in Leading Small teams of 3-5 people

Bachelor's degree in Computer Science/Information Systems or related fields

Language: Fluent in Bahasa Indonesia + working proficiency in English; knowledge of Chinese is a plus (for liaising with Chinese technical/business teams)

Core Responsibilities

Business Acumen

Familiarize yourself with the core business related to the LPBBTI industry

Learn about end-to-end full-process lending service features

Production, Operation and Stability

Responsible for the high availability and fault emergency response of core business systems (including application processing, risk control, loan disbursement, repayment, collection, and reporting)

Establish mechanisms for monitoring and alerting, log auditing, routine inspection, capacity assessment, backup, and disaster recovery drills

Lead the RCA (Root Cause Analysis) for major failures and deliver closed-loop improvements

Team Management

Clarify the work boundaries between the helpdesk and the development team, and establish a ticket SLA, shift scheduling and on-call duty mechanism

manage code submission specifications, branching strategies, release windows, phased rollout and rollback

Handle performance management, provide on-the-job training and fill in for gaps: when the team is short-staffed, managers themselves must be able to step in and troubleshoot issues

Cross-departmental collaboration and communication

Infrastructure and Cloud

Manage servers, networks, firewalls, VPNs, DNS, emails, office terminals, and agent devices in call centers

Cost optimization, permission governance, and security group policies for cloud resources (Alibaba Cloud/AWS)

Release and Change Management

Using and Managing GitLab

Establish a change window, UAT collaboration, and production release checklist

Coordinate with product, risk control and compliance teams to ensure the launch will not affect regulatory reporting and reconciliation

Security and Compliance (Key Focus)

Principle of Least Privilege, Account Lifecycle, Sensitive Data Encryption and Data Masking

Compliance with OJK/PPATK requirements: ensuring data accuracy and traceability for regulatory reports including SLIK, APOLO, FDC, Pusdafil and others

log retention, audit cooperation, and the implementation of ISO 27001 and PDPA

Suppliers and Budget

Manage cloud service providers, SMS service providers, eKYC service providers, OCR service providers, monitoring service providers, and office equipment suppliers

Prepare IT budgets, control CAPEX/OPEX, and negotiate SLAs

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