IT Account Manager

PT Sangkuriang Internasional; Jakarta Utara; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

SANGKURIANG INTERNASIONAL, PT, an information technology services company, seeks an Account Manager to serve as the PIC for clients in Jakarta. You will build durable relationships, discuss business needs, and recommend IT solutions while coordinating with technical, operations, and marketing teams to ensure on-time delivery.

You will identify upsell opportunities, maintain detailed reports on progress, and address client concerns promptly in a fast-paced environment.

Qualifications

• Minimum Diploma (D3) or Bachelor's degree (S1) in any field; graduates in Communications, Business Management, or Information Systems are a plus.
• 1-2 years of experience as an Account Manager, Sales Executive, or in Customer Relations preferred; highly motivated fresh graduates are welcome to apply.
• Basic understanding of Information Technology, familiarity with common tech terminology, and the ability to quickly adapt to new systems or software.
• Excellent verbal and written communication skills, with strong presentation and business negotiation abilities.
• Strong professional demeanor and business etiquette when representing the company in client-facing situations.
• Proactive, self-assured, organized, and target-driven with a strong work ethic.
• Able to work effectively both independently and as part of a team in a dynamic, fast-paced environment.

Responsibilities

• Serve as the primary point of contact (PIC) for clients, building and maintaining strong, long-term business relationships.
• Conduct discussions and consultations with clients to gain a deep understanding of their business needs, and recommend appropriate IT solutions.
• Act as a liaison between clients and cross-functional internal teams to ensure smooth project execution and timely delivery of solutions.
• Identify new business opportunities within the existing client base to help meet and exceed company targets (upselling/cross-selling).
• Prepare, update, and present regular reports on account status, project progress, and client satisfaction levels to management.
• Proactively address and resolve client concerns or complaints to maintain strong relationships.

Skills

Account management

Relationship building

Negotiation

Presentation skills

Communication

Education

Diploma or Bachelor's degree

Job description

Serve as the primary point of contact (PIC) for clients, building and maintaining strong, long-term business relationships.

Conduct discussions and consultations with clients to gain a deep understanding of their business needs, and recommend appropriate solutions using a working knowledge of IT.

Act as a liaison between clients and cross-functional internal teams (technical, operations, marketing) to ensure smooth project execution and timely delivery of solutions.

Identify new business opportunities (upselling and cross-selling) within the existing client base to help meet and exceed company targets.

Prepare, update, and present regular reports on account status, project progress, and client satisfaction levels to management.

Proactively address and resolve client concerns or complaints promptly and professionally to maintain strong relationships.

Requirements:

Minimum Diploma (D3) or Bachelor's degree (S1) in any field; graduates in Communications, Business Management, or Information Systems are a plus.

1-2 years of experience as an Account Manager, Sales Executive, or in Customer Relations preferred; highly motivated fresh graduates are welcome to apply.

Basic understanding of Information Technology, familiarity with common tech terminology, and the ability to quickly adapt to new systems or software.

Excellent verbal and written communication skills, with strong presentation and business negotiation abilities.

Strong professional demeanor and business etiquette when representing the company in client-facing situations.

Proactive, self-assured, organized, and target-driven with a strong work ethic.

Able to work effectively both independently and as part of a team in a dynamic, fast-paced environment.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Account Manager?
• How many years of business management experience do you have?
• Do you have experience in a role which requires relationship management experience?
• Do you have experience in a sales role?

Information Technology Services 11-50 employees

SANGKURIANG INTERNASIONAL, PT

We are a fast growing Information Technology company providing one stop solution for technology consulting and outsourcing services.

Our main capabilities includes information system, GIS, core banking, virtual account and game development.

Situs web

SANGKURIANG INTERNASIONAL, PT

We are a fast growing Information Technology company providing one stop solution for technology consulting and outsourcing services.

Our main capabilities includes information system, GIS, core banking, virtual account and game development.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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