Account Manager

PT Securemetric Technology; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Securemetric Technology is seeking an experienced Sales Business Development professional in Jakarta to identify opportunities and drive revenue growth.

You will manage the sales pipeline, perform cold-calling, deliver compelling proposals, and coordinate events to showcase solutions while maintaining CRM data quality and upholding service levels. The role requires strong English, excellent communication, and leadership to guide a team and collaborate across departments.

Qualifications

• Bachelor's degree in relevant field with at least 5 years sales experience.
• Proven ability to identify prospects and manage sales pipeline.
• Strong proposal writing and presentation skills.
• Excellent planning, organizing and multitasking abilities.

Responsibilities

• Proactively identify potential accounts and contacts, follow-up on sales leads to secure and capture potential sales opportunities
• Create new business opportunities, profile qualified prospects, conduct cold-calling, manage pipeline and update customer database in CRM
• Contact prospect clients to offer business proposals or close sales deals
• Perform sales pitches and presentations to earn customers' interests
• Prepare and present written presentations, reports, price quotations and project proposals
• Organize business events, expos and road shows
• Arrange stock delivery, after-sales services and payment collection
• Provide customer services, SLA, warranty claims and arrange technical support
• Meet annual individual and team sales goals and targets
• Monitor overall performance of sales support including proposal preparation, quotation and sales order processing

Skills

English proficiency

Business communication

Interpersonal skills

Leadership

Education

Diploma or Bachelor's Degree in IT / Business Computing / CS / Business Administration / Finance / Marketing

Tools

CRM software

MS Office

Job description

This role involves proactively identifying potential accounts and contacts, following up on sales leads to secure and capture sales opportunities, and creating new business opportunities through cold-calling and pipeline management. You will contact prospect clients to offer business proposals, perform sales pitches and presentations, and prepare written presentations, reports, price quotations and project proposals. You will organize business events, expos and road shows, arrange stock delivery, after-sales services and payment collection, and provide customer services including SLA, warranty claims, product samples and technical support coordination. The role includes monitoring sales support performance, preparing proposals and quotations, conducting market trend forecasts, and presenting fortnightly sales activities reports. You will lead ISO auditing activities for the business development department, work with the Sales Lead to inspect sales process quality, assist in identifying sales process improvements, monitor CRM data compliance, support recruitment practices for sales representatives, coordinate training delivery, and perform other tasks as assigned by management.

Key responsibilities

Proactively identify potential accounts and contacts, follow-up on sales leads to secure and capture potential sales opportunities

Create new business opportunities, profile qualified prospects, conduct cold-calling, manage pipeline and update customer database in CRM

Contact prospect clients to offer business proposals or close sales deals

Perform sales pitches and presentations to earn customers' interests

Prepare and present written presentations, reports, price quotations and project proposals

Organize business events, expos and road shows

Arrange stock delivery, after-sales services and payment collection

Provide customer services, SLA, warranty claims, product samples and arrange technical support

Meet annual individual and team sales goals and targets

Monitor overall performance of sales support including proposal preparation, quotation and sales order processing

About you

Good command of English language and writing skills

Well-versed in business communication, telecommunications and business etiquette

Great interpersonal skills, presentable, forward thinker and constant learner

Independent with mature critical thinking, resourceful and committed

Well-organized professional with ability to prioritize and multitask

Demonstrated leadership ability to guide and coach others

Able to work in team and maintain good liaison with all department members

Pay attention to detail and able to work under pressure in fast-paced environment

Computer literate with knowledge in Microsoft Office (Excel, Word, PowerPoint)

Qualifications

Diploma or Bachelor's Degree in Information Technology, Business Computing, Computer Science, Business Administration, Finance, Marketing, or related discipline

Minimum 5 years of working experience in related sales field such as business development, Sales Operation, Inside Sales, Telemarketing or Sales Administration

Required languages: Bahasa Malaysia, English or other foreign languages such as Thai or Indonesian