Account Manager (IT Industry)

PT Sapta Tunas Teknologi; Jakarta Utara; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

PT Sapta Tunas Teknologi, an IT solutions provider in Central Jakarta, seeks an experienced Account Manager to develop and maintain strong client relationships and drive growth.

You will manage portfolios, meet clients to understand needs, negotiate deals, and collaborate with delivery teams to ensure smooth implementation and ongoing support. A 3+ year track record in account management, preferably in IT, and a business/marketing degree are recommended.

Qualifications

• Minimum 3 years of experience in an account management or client-facing sales role.
• Prefer IT/technology industry experience.
• Degree in Business, Marketing or related field preferred.
• Strong relationship-building and communication skills.

Responsibilities

• Proactively manage and develop a portfolio of existing client accounts.
• Meet with clients regularly to understand needs and provide tailored solutions.
• Negotiate and close new business opportunities.
• Work with technical and delivery teams to ensure smooth implementation and ongoing support.
• Identify and pursue new business leads in the local market.
• Provide performance reports to clients and internal stakeholders.
• Contribute to the development of sales and account management strategies.

Skills

Relationship building

Communication skills

Negotiation

Sales

Education

Bachelor's degree in Business/Marketing

Job description

About the role We are seeking an experienced Account Manager to join our dynamic IT company, PT Sapta Tunas Teknologi, based in the vibrant city of Central Jakarta. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our valued clients, ensuring their needs are met and exceeding their expectations. This is a full-time position offering the opportunity to be a key player in the growth and success of our organisation.

What you'll be doing

Proactively manage and develop a portfolio of existing client accounts, building long-term, trusted partnerships

Regularly meet with clients to understand their evolving business needs and provide tailored solutions

Negotiate and close new business opportunities, ensuring profitable and mutually beneficial agreements

Work closely with our technical and delivery teams to ensure smooth implementation and ongoing support for clients

Identify and pursue new business leads, expanding our client base in the local market

Provide regular performance reports and analysis to both clients and internal stakeholders

Contribute to the development of our sales and account management strategies

What we're looking for

Minimum 3 years of experience in an account management or client-facing sales role, preferably within the IT or technology industry

Strong relationship-building and communication skills, with the ability to liaise effectively with clients at all levels

Proven track record of meeting and exceeding sales targets and KPIs

Excellent problem-solving and negotiation skills, with a customer-centric approach

Degree in Business, Marketing, or a related field is preferred

About us PT Sapta Tunas Teknologi is a leading IT solutions provider serving clients across a diverse range of industries. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering cutting-edge technology and exceptional service. Join our growing team and be a part of our exciting journey!