Inbound Travel Operations Specialist

EXO Travel Indonesia; Denpasar; Vor Ort; IDR 78.120.000 - 111.600.000; Vollzeit

Zusammenfassung

EXO Travel Indonesia is seeking a Travel Consultant to correspond with overseas travel agents and partners, provide accurate travel information, and prepare itineraries. The role includes making quotations, reconfirming bookings, and coordinating with local suppliers to secure reservations.

Applicants should have a Bachelor’s degree in Hospitality, Tourism, Business or related field, plus at least 1 year of inbound tour operations experience.

Qualifikationen

• Bachelor’s degree in Hospitality, Tourism, Business or related field.
• Good command of written and spoken English/Spanish/German/French (depending on department assigned).
• Minimum 1 year of experience in Inbound Tour Operations or related field.
• Good attitude, well organized, hardworking, with the ability to work as part of a team.

Aufgaben

• Correspond with overseas travel agents and partners of the company and provide them accurate, up-to-date and correct travel information.
• Advise, create outlines and Travel itineraries for Tour operators/ Travel agents.
• Make quotations/proposals and reconfirm bookings with/for overseas agents.
• Make reservations with local suppliers and hotels if needed.
• Understand about the existing and new products being offered by the company to fit client requirements.
• Work with the Operations team to deliver optimal service to clients on the ground.
• Issue invoices in due time and assist accounting department with regard to payment.
• Ensure all sales are reported in Tourplan software for your sales report.
• Ensure EXO standards and Inbound processes are followed.
• Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes.
• Strive to achieve a high ratio of conversions versus enquiries.

Kenntnisse

Travel industry affinity

Customer service

Strong organization

Ability to work under pressure

Language skills

Ausbildung

Bachelor's Degree in Hospitality, Tourism, Business or related field

Tools

MS Office

Travel related software

Jobbeschreibung

EXO Travel Indonesia is seeking a Travel Consultant to correspond with overseas travel agents and partners, provide accurate travel information, and prepare itineraries. The role includes making quotations, reconfirming bookings, and coordinating with local suppliers to secure reservations.

Applicants should have a Bachelor’s degree in Hospitality, Tourism, Business or related field, plus at least 1 year of inbound tour operations experience.