Travel Consultant

EXO Travel Indonesia; Denpasar; On-site; IDR 78,120,000 - 111,600,000; Full time

Job summary

EXO Travel Indonesia is seeking a Travel Consultant to correspond with overseas travel agents and partners, provide accurate travel information, and prepare itineraries. The role includes making quotations, reconfirming bookings, and coordinating with local suppliers to secure reservations.

Applicants should have a Bachelor’s degree in Hospitality, Tourism, Business or related field, plus at least 1 year of inbound tour operations experience.

Qualifications

• Bachelor’s degree in Hospitality, Tourism, Business or related field.
• Good command of written and spoken English/Spanish/German/French (depending on department assigned).
• Minimum 1 year of experience in Inbound Tour Operations or related field.
• Good attitude, well organized, hardworking, with the ability to work as part of a team.

Responsibilities

• Correspond with overseas travel agents and partners of the company and provide them accurate, up-to-date and correct travel information.
• Advise, create outlines and Travel itineraries for Tour operators/ Travel agents.
• Make quotations/proposals and reconfirm bookings with/for overseas agents.
• Make reservations with local suppliers and hotels if needed.
• Understand about the existing and new products being offered by the company to fit client requirements.
• Work with the Operations team to deliver optimal service to clients on the ground.
• Issue invoices in due time and assist accounting department with regard to payment.
• Ensure all sales are reported in Tourplan software for your sales report.
• Ensure EXO standards and Inbound processes are followed.
• Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes.
• Strive to achieve a high ratio of conversions versus enquiries.

Skills

Travel industry affinity

Customer service

Strong organization

Ability to work under pressure

Language skills

Education

Bachelor's Degree in Hospitality, Tourism, Business or related field

Tools

MS Office

Travel related software

Job description

Correspond with overseas travel agents and partnersof the company and provide them accurate, up-to-date and correct travelinformation

Advise, create outlines and Travel itineraries for Tour operators/ Travel agents

Make quotations/proposals and reconfirm bookings with/for overseas agents

Make reservations with local suppliers and hotels if needed

Understand about the existing and new products being offered by the company to be better able to fit the client requirements

Work with the Operations team to deliver optimal service to clients on the ground

Issue invoices in due time and assist accountingdepartment with regard to payment

Ensure all sales are reported in Tourplan software for your sales report

Ensure EXO standards and Inbound processes are followed

Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes

Strive to achieve a high ratio of conversions versus enquiries

Qualifications

Bachelor’s Degree in Hospitality, Tourism, Business or other related field

Good command of written and spoken English/ Spanish/ German/ French (depending on department assigned)

Minimum 1 year of experience in Inbound Tour Operations or related field.

Good attitude, well organized, hardworking, with the ability to work as part of a team.

Skills

Affinity with travel industry and knowledge of destination and surrounding countries

Ability to work under pressure in peak season periods within timeline

High degree of customer service with an eye for detail and presentation

Strong organizational skills, ability to work under pressure and to prioritize tasks

Good computer literacy (MS Office; Travel related software

As an equal opportunity employer, if you have a passion for travel, believe that travel can be a real force for good in the world, and have skills that can help us achieve our mission, we would love to hear from you

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Travel Consultant?
• How would you rate your English language skills?
• Which of the following languages are you fluent in?
• Which of the following Microsoft Office products are you experienced with?
• Do you have experience in a sales role?
• Do you have customer service experience?

EXO Travel (formerly Exotissimo) has been assisting clients discover Asia. With local teams in every major Asian destination, we seek out, refine and deliver a diverse range of travel experiences for a global audience. We succeed because we are passionate about Travel. EXO now has more than 800 people in Vietnam, Myanmar, Laos, Cambodia, Indonesia, Thailand, Japan, China, Malaysia, Singapore, and Sales Offices. Our values are rooted in our dedication, determination and unquenchable thirst for providing experiences to our clients and customers

EXO Travel Indonesia is an inbound tour operator founded in 2009 which was operated by PT. Maniara Tours. EXO Travel Indonesia is part of EXO Travel Group and has two offices in Indonesia, one in Yogyakarta as head office and another in Bali as branch office.

EXO Travel (formerly Exotissimo) has been assisting clients discover Asia. With local teams in every major Asian destination, we seek out, refine and deliver a diverse range of travel experiences for a global audience. We succeed because we are passionate about Travel. EXO now has more than 800 people in Vietnam, Myanmar, Laos, Cambodia, Indonesia, Thailand, Japan, China, Malaysia, Singapore, and Sales Offices. Our values are rooted in our dedication, determination and unquenchable thirst for providing experiences to our clients and customers

EXO Travel Indonesia is an inbound tour operator founded in 2009 which was operated by PT. Maniara Tours. EXO Travel Indonesia is part of EXO Travel Group and has two offices in Indonesia, one in Yogyakarta as head office and another in Bali as branch office.