HR&GA Supervisor

PT Binacitra Kharisma Lestari (BCKL); Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Binacitra Kharisma Lestari is seeking a proactive HR Generalist with General Affairs experience to support day-to-day HR and GA operations, helping create a positive employee experience and keep workplaces running smoothly across Indonesia.

You will lead recruitment for Head Office and Store Operations, coordinate appraisals and development, manage contracts and payroll related tasks, ensure compliance with Indonesian labor regulations, and visit stores as required.

Qualifications

• Bachelor’s degree in HRM, Psychology, Management, Law, or related field.
• Minimum 2 years of HR Generalist/GA experience; hands-on GA.
• Strong knowledge of end-to-end recruitment, HR administration, and Indonesian labor regulations.
• Experience with employee documentation: contracts, promotions, transfers, disciplinary records.
• Familiarity with payroll, attendance, overtime, BPJS, and HRIS.
• Experience managing assets, facilities, and coordinating with vendors.
• Excellent communication and interpersonal skills; able to collaborate with managers and store ops.
• Detail-oriented, proactive, and able to manage multiple priorities across HR and GA.
• Confidentiality and handling sensitive information.

Responsibilities

• Manage recruitment for Head Office and Store Operations within plans and budgets.
• Partner with hiring managers to fulfill staffing needs on time.
• Review and update job descriptions to reflect business needs.
• Develop role competency frameworks to support recruitment and development.
• Develop HR development plans aligned with growth.
• Coordinate performance appraisals and promotions, transfers, coaching.
• Manage employee records, contracts, terminations, and documentation.
• Ensure compliance with labor regulations and policies.
• Handle industrial relations and resolve employment disputes.
• Support HR SOP monitoring and store visits across Indonesia.
• Monitor turnover, absenteeism, discipline, productivity, engagement.
• Act as HR partner to Head of Operations & Sales.
• Ensure payroll processing, attendance, overtime, leave, BPJS.
• Prepare HR reports on turnover and costs.
• Manage company assets, inventory, facilities, and vendor coordination.
• Support office operations and vendor relations.

Skills

HR Generalist experience

General Affairs

Recruitment end-to-end

Payroll administration

BPJS administration

HRIS

Communication

Problem-solving

Education

Bachelor's degree in HRM / Psychology / Management / Law

Tools

HRIS

Payroll software

MS Office

Job description

Join our growing sports retail business in Indonesia! We’re looking for a proactive, detail-oriented HR Generalist with General Affairs experience to support day-to-day HR and GA operations, help create a positive employee experience, and keep our workplace running smoothly.

Talent Acquisition & Workforce Planning

• Manage recruitment for Head Office and Store Operations in line with workforce plans and company budgets.
• Partner with hiring managers to ensure staffing needs are fulfilled on time.
• Regularly review and update job descriptions to reflect business needs and organizational structure.
• Develop role competency frameworks to support recruitment, performance evaluation, and employee development.

HR Strategy & Employee Development

• Develop HR development plans aligned with organizational needs and business growth.
• Coordinate performance appraisals and recommend promotions, transfers, coaching, corrective actions, and career development opportunities.

HR Administration & Industrial Relations

• Manage employee records and employment documentation, including fixed-term and permanent contracts, appointment letters, transfers, promotions, disciplinary actions, and terminations.
• Ensure compliance with applicable labor regulations and company policies.
• Handle industrial relations, investigate disciplinary violations, and support the professional resolution of employment disputes.

Retail HR Operations

• Support all stores across Indonesia through HR SOP monitoring and regular store visits.
• Monitor employee turnover, absenteeism, discipline, productivity, and engagement.
• Act as a strategic HR partner to the Head of Operations & Sales in managing the retail workforce.

Payroll & HR Reporting

• Ensure accurate and timely processing of payroll, attendance, overtime, leave, allowances, and BPJS administration.
• Prepare and analyze HR reports covering turnover, absenteeism, and workforce costs.

General Affairs & Facilities Management

• Manage company assets, inventory, and office and store facilities, including coordination with maintenance vendors.
• Support office operations and coordinate with vendors and suppliers.

• Bachelor’s degree in Human Resources Management, Psychology, Management, Law, or a related field.
• Minimum 2 years of experience in an HR Generalist or similar role, with hands‑on experience in General Affairs.
• Good understanding of end-to-end recruitment, HR administration, employee relations, and Indonesian labor regulations.
• Experience managing employee documentation, including employment contracts, promotions, transfers, and disciplinary records.
• Familiarity with payroll administration, attendance, overtime, leave management, BPJS, and HRIS.
• Experience managing company assets, office facilities, inventory, and coordinating with vendors and suppliers.
• Strong communication and interpersonal skills, with the ability to work closely with hiring managers, office teams, and store operations.
• Strong organizational, analytical, and problem‑solving skills.
• Detail‑oriented, proactive, and adaptable, with the ability to manage multiple priorities across HR and GA functions.
• Able to maintain confidentiality and handle sensitive employee information professionally.
• Willing to work in Central Jakarta and conduct store visits as required.

PREFERRED QUALIFICATIONS

• Experience in retail, sportswear, fashion, or other multi-store businesses.
• Familiarity with performance appraisals, employee development, and HR reporting, including turnover, absenteeism, and workforce costs.

Binacitra Kharisma Lestari is an apparel manufacturer behind the WATCHOUT and TRISET brands and also manages XTEP sports retail operations. With stores and retail counters across Indonesia, we bring fashion and sportswear closer to customers while continuously developing our marketing strategies to strengthen our market presence and reach new audiences.