HR Executive (Remote, Indonesian Only)

Solve Education; Kota Medan ᯔᯩᯑᯉ᯲; Remote; IDR 78,120,000 - 122,760,000; Full time

Job summary

Solve Education is hiring an HR Executive, Talent Management in Medan to support talent attraction, onboarding, and employee relations in a growing startup. You will partner with stakeholders, design engagement surveys, and provide data-driven insights to leadership.

Ideal candidates have 2–3 years in HR, strong communication, and comfort handling confidential conversations with empathy and objectivity. Medan residents are preferred for on-site collaboration.

Qualifications

• Bachelor's degree in HR, psychology, business, or related field.
• 2–3 years of experience in talent acquisition, employee relations, or HR generalist roles.
• Experience with survey design, HR analytics, or related tools is a plus.

Responsibilities

• Partner with client hiring managers to map talent requirements and design sourcing strategies.
• Serve as main contact for candidates from outreach to offer negotiation.
• Design onboarding journeys and maintain onboarding resources.
• Conduct neutral fact-finding for employee relations and root-cause resolution.

Skills

Talent acquisition

Employee relations

HR analytics

Communication skills

Education

Bachelor's degree in HR or related field

Tools

Excel

HR analytics tools

Job description

Solve Education! is a social enterprise dedicated to expanding access to education. We believe that education only creates real impact when it opens the door to real opportunities, and that's why we've launched a new business line, Solve Employment!, focused on recruitment services that connect great talent with great opportunities.

We're currently recruiting an HR Executive, Talent Management on behalf of a startup building an innovative, cloud-native, AI-driven online marketplace for the education domain.

Key Responsibilities

Talent Attraction & Relationship Building

• Partner with client hiring managers to map talent requirements and design targeted sourcing approaches
• Act as the primary point of contact for candidates, from first outreach through offer negotiation
• Build and maintain relationships with university partners, talent communities, and industry pipelines
• Present offers and navigate compensation discussions, balancing candidate expectations with salary benchmarks

People Analytics & Research-Driven Insights

• Design, run, and interpret employee engagement surveys, pulse checks, and onboarding evaluations
• Analyze workplace metrics (retention, engagement, time-to-fill, candidate drop-off) to spot trends and root causes
• Turn people metrics into clear reports and recommendations for leadership

Onboarding & Experience Design

• Design a welcoming onboarding journey that connects new hires to culture, cross-functional partners, and key resources
• Maintain and refine onboarding toolkits, guides, and orientation materials

Employee Relations & Workplace Inquiry

• Serve as a neutral, approachable point of contact for employee concerns and routine grievances
• Conduct fair, well-documented fact-finding for internal inquiries, focused on root-cause resolution

Requirements

• Bachelor's degree in HR, Psychology, Business Administration, Social Sciences, or a related field
• 2–3 years of experience in talent acquisition, employee relations, or generalist HR (strong internships count)
• Experience with survey design, qualitative/quantitative research, or HR analytics tools (advanced Excel a plus)
• Clear written and verbal communication skills, with the ability to build trust quickly across stakeholders
• Comfortable handling confidential conversations and conflict resolution with empathy and objectivity
• Plus point if you live in Medan