HR Admin

PT Kenza Hospitality Investment; Lombok; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

PT Kenza Hospitality Investment in Central Lombok is seeking an HR Admin to support HR operations, maintain personnel records, process documentation, and provide essential administrative support to the HR team and employees.

This role focuses on keeping organised, compliant HR processes and contributing to a growing hospitality business. The successful candidate will assist with onboarding, events, reporting and daily HR tasks within a collaborative team.

Qualifications

• Experience in an HR administrative role within hospitality or service industry.
• Strong organisational skills and ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office applications, especially Excel and Word.
• Excellent written and verbal communication in English and Indonesian.
• Knowledge of Indonesian employment law and HR compliance requirements.

Responsibilities

• Maintaining and updating employee personnel files and HR databases in accordance with company policies and legal requirements.
• Processing HR documentation including employment contracts, leave requests, payroll information and benefits administration.
• Supporting recruitment activities including scheduling interviews, preparing offer letters and coordinating onboarding processes.
• Assisting with the organisation and coordination of employee events, training programmes and HR initiatives.
• Responding to employee queries and providing general HR information and guidance.
• Preparing HR reports and maintaining accurate HR records and statistics.
• Supporting compliance with employment legislation and internal HR policies.
• Liaising between employees, management and external service providers on HR matters.

Skills

Organisational skills

MS Office

English proficiency

Indonesian proficiency

Communication skills

Team collaboration

Tools

Excel

Word

HRIS

Job description

About the role

We are seeking an HR Admin to join PT Kenza Hospitality Investment in Central Lombok, West Nusa Tenggara. This is a full-time position that plays a vital role in supporting our Human Resources function and ensuring the smooth operation of our HR administrative processes. As an HR Admin, you will be responsible for maintaining personnel records, processing HR documentation, and providing essential administrative support to our HR team and employees. This role is instrumental in creating an organised, compliant and employee-focused HR environment within our growing hospitality business.

Key responsibilities

Maintaining and updating employee personnel files and HR databases in accordance with company policies and legal requirements

Processing HR documentation including employment contracts, leave requests, payroll information and benefits administration

Supporting recruitment activities including scheduling interviews, preparing offer letters and coordinating onboarding processes

Assisting with the organisation and coordination of employee events, training programmes and HR initiatives

Responding to employee queries and providing general HR information and guidance

Preparing HR reports and maintaining accurate HR records and statistics

Supporting compliance with employment legislation and internal HR policies

Liaising between employees, management and external service providers on HR matters

What we're looking for

Proven experience in an HR administrative role or similar clerical HR position within a hospitality or service industry environment

Strong organisational skills with the ability to manage multiple tasks, maintain accurate records and meet deadlines

Proficiency in Microsoft Office applications, particularly Excel and Word, and experience with HR information systems or databases

Excellent written and verbal communication skills in English and Indonesian

A professional and courteous approach to employee relations and stakeholder engagement

Knowledge of Indonesian employment law and HR compliance requirements

Attention to detail and a commitment to maintaining confidentiality and data protection

Ability to work collaboratively within a team environment and support broader HR initiatives

What we offer

We offer a competitive package designed to support your professional development and wellbeing. As part of PT Kenza Hospitality Investment, you will have the opportunity to work within a dynamic hospitality environment and contribute to our company's success. We provide ongoing training and development opportunities to help you advance your HR career, a supportive team culture, and the chance to be part of an organisation that values its employees. We are committed to creating a workplace where our team members can thrive and grow.

About us

PT Kenza Hospitality Investment is a growing hospitality business based in Central Lombok, West Nusa Tenggara. We are dedicated to delivering exceptional hospitality experiences and maintaining the highest standards of service across our operations. Our company values a collaborative, professional approach and is committed to supporting the development and wellbeing of our employees. We operate with integrity, professionalism and a genuine commitment to our guests and our team.