Hostel Operations Lead: Guest Experience & Team

pt. semangat muda mandiri; Provinsi Bali; On-site; IDR 72,540,000 - 111,600,000; Full time

Job summary

Sepeda Hostel in Bali is seeking an energetic operations lead to ensure smooth daily hostel activities while delivering a great experience to guests and staff. You will supervise staff and volunteers, address guest issues, and uphold cleanliness and standards across the property.

The role requires leadership, proactive involvement, and a willingness to engage with an international guest community. Join us to help create social events and a welcoming atmosphere for everyone.

Qualifications

• Experience in hostel, hotel, or hospitality operations.
• Strong leadership and clear communication are essential.
• Able to work effectively with international guests and a diverse team.

Responsibilities

• Oversee the daily hostel operation.
• Manage and coordinate staff and volunteers.
• Handle guest issues and help improve guest satisfaction.
• Check that hostel standards, cleanliness, and procedures are maintained.
• Support and train staff and volunteers.
• Help create new ideas and activities to make the hostel more fun and social.

Skills

Leadership

Communication

Energetic

Proactive

Responsible

Multicultural team

Job description

Sepeda Hostel in Bali is seeking an energetic operations lead to ensure smooth daily hostel activities while delivering a great experience to guests and staff. You will supervise staff and volunteers, address guest issues, and uphold cleanliness and standards across the property.

The role requires leadership, proactive involvement, and a willingness to engage with an international guest community. Join us to help create social events and a welcoming atmosphere for everyone.