Guest Services Front Desk Pro

Ayana Hospitality; Karawang Barat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Ayana Hospitality is seeking a Front Desk Agent for Delonix Hotel Karawang to welcome guests, manage check-in/check-out, and coordinate with the Rooms team to ensure smooth operations.

The ideal candidate should be honest, reliable, with strong work ethics and excellent interpersonal skills, and possess 1–2 years of hotel experience or familiarity with Karawang and surrounding areas. The role is onsite and requires a customer‑centric mindset.

Qualifications

• Educational and Professional Qualification not specified in detail in the ad.
• Hotel experience is a plus point.
• Minimum Years of Experience 1-2 years.
• Must understand Karawang City and surroundings.

Responsibilities

• Handling Check in and Check Out
• Responsible for guest satisfactions
• Responsible for cash handling
• Incoming calls or any other inquiries
• Phone and email management
• Room assignment and allocations

Skills

Honest

Reliable

Excellent working ethics

Sociable

Job description

Ayana Hospitality is seeking a Front Desk Agent for Delonix Hotel Karawang to welcome guests, manage check-in/check-out, and coordinate with the Rooms team to ensure smooth operations.

The ideal candidate should be honest, reliable, with strong work ethics and excellent interpersonal skills, and possess 1–2 years of hotel experience or familiarity with Karawang and surrounding areas. The role is onsite and requires a customer‑centric mindset.