Front Office Supervisor - Lead Guest Experience & Ops

Ayana Hospitality; Jawa Barat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

DELONIX Hotel Karawang is seeking a dedicated Front Office Supervisor to lead the front desk team and ensure excellent guest experiences. You will oversee daily operations, train and motivate staff, and provide support to the Front Office Manager.

The ideal candidate has a Diploma in Hospitality Industry, strong knowledge of Front Office and hotel operations, and a honest, responsible, hardworking attitude with a passion for service and teamwork.

Qualifications

• Min Diploma In Hospitality Industry.
• Understand and knowledgable of Front Office and Hotel Operations.
• Honest, responsible, hardworker and willing to help.

Responsibilities

• Oversee daily front office operations.
• Train and motivate front desk staff.
• Coordinate with other departments for guest requests and room arrangements.
• Ensure smooth daily operation of all front office areas.

Skills

Front Office Operations

Guest Service

Team Leadership

Communication

Education

Diploma in Hospitality Industry

Job description

DELONIX Hotel Karawang is seeking a dedicated Front Office Supervisor to lead the front desk team and ensure excellent guest experiences. You will oversee daily operations, train and motivate staff, and provide support to the Front Office Manager.

The ideal candidate has a Diploma in Hospitality Industry, strong knowledge of Front Office and hotel operations, and a honest, responsible, hardworking attitude with a passion for service and teamwork.