Front Desk Agent | Delonix Hotel Karawang

Ayana Hospitality; Karawang Barat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Ayana Hospitality is seeking a Front Desk Agent for Delonix Hotel Karawang to welcome guests, manage check-in/check-out, and coordinate with the Rooms team to ensure smooth operations.

The ideal candidate should be honest, reliable, with strong work ethics and excellent interpersonal skills, and possess 1–2 years of hotel experience or familiarity with Karawang and surrounding areas. The role is onsite and requires a customer‑centric mindset.

Qualifications

• Educational and Professional Qualification not specified in detail in the ad.
• Hotel experience is a plus point.
• Minimum Years of Experience 1-2 years.
• Must understand Karawang City and surroundings.

Responsibilities

• Handling Check in and Check Out
• Responsible for guest satisfactions
• Responsible for cash handling
• Incoming calls or any other inquiries
• Phone and email management
• Room assignment and allocations

Skills

Honest

Reliable

Excellent working ethics

Sociable

Job description

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang.

Responsibilities:

• Handling Check in and Check Out
• Responsible of Guest satisfactions
• Responsible for cash handling
• Having passion to serve, sociable, and open minded.
• Able to perform meet the standard SOP as the guidance
• Responsible for Room assignment and allocations
• Responsible for Phone and email management
• Incoming call or any other inquiries

Requirements

• Educational and Professional Qualification
• Relevant working experiences and Understand and knowledgeable Karawang City and surroundings
• Preferred Background and Area of Expertise/Specific Language Requirements
• Hotel experience is a plus point. Honest, responsible, hard worker and willing to help
• Minimum Years of Experience 1-2 years
• Specific Skills Required Must Have :

- Honest, responsible, and reliable

- Excellent working ethics, having integrity and commitments.