Energetic Front Desk Agent — Guest Service

AYANA Hospitality Group; Jawa Barat; On-site; IDR 33,480,000 - 50,220,000; Full time

Job summary

A leading hospitality company in Indonesia is seeking a Front Desk Agent to join the Rooms team at Delonix Hotel Karawang. The role involves managing check-ins and check-outs, ensuring guest satisfaction, and handling cash responsibly. Candidates should preferably have 1-2 years of hotel experience and a good understanding of Karawang City and surroundings. Ideal candidates are honest, responsible, and possess excellent working ethics, making them suitable for a dynamic work environment.

Qualifications

• Minimum of 1-2 years of experience in hotel or hospitality roles.
• Must have good integrity and commitment to duties.
• Knowledgeable about Karawang City and its surroundings.

Responsibilities

• Handle check-ins and check-outs smoothly.
• Manage guest satisfactions proactively.
• Perform phone and email management efficiently.

Skills

Excellent working ethics

Sociable and open-minded

Cash handling

Guest satisfaction

Honest and responsible

Education

Relevant working experience

Educational qualifications

Job description

A leading hospitality company in Indonesia is seeking a Front Desk Agent to join the Rooms team at Delonix Hotel Karawang. The role involves managing check-ins and check-outs, ensuring guest satisfaction, and handling cash responsibly. Candidates should preferably have 1-2 years of hotel experience and a good understanding of Karawang City and surroundings. Ideal candidates are honest, responsible, and possess excellent working ethics, making them suitable for a dynamic work environment.