General Manager

The Hula Bali; Provinsi Bali; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

The Hula Bali in Pererenan, Bali, seeks a hands-on General Manager to oversee daily café operations, staff scheduling, and guest experience from open to close. You will manage inventory, ordering, hygiene compliance, and cost control while coaching a diverse team in a fast-paced environment.

Ideal candidates bring hospitality leadership, budgeting awareness, strong communication in English, and a proactive approach to guest satisfaction and community engagement in Bali's vibrant cafe scene.

Qualifications

• Experience in hospitality or café management.
• Strong leadership and people management.
• Ability to manage scheduling, inventory, and vendor relations.
• Knowledge of food safety and local regulations.
• Excellent English communication; Indonesian helpful.
• Willingness to work flexible hours, including weekends.
• Experience in Bali or multicultural teams is a plus.

Responsibilities

• Oversee daily café operations from opening to closing.
• Lead staff scheduling, delegation and coaching.
• Monitor inventory, ordering, and cost control.
• Ensure hygiene standards and regulatory compliance.
• Collaborate with ownership on promotions and community engagement.
• Track sales and performance metrics.

Skills

Team Leadership

Operations Management

Budgeting

Customer Service

Staff Training

Job description

Company Description The Hula Bali is a curbside café located in Pererenan, Bali, known for its relaxed atmosphere and focus on local, fresh cuisine paired with quality coffee and drinks. Open daily from sunrise to sunset, the café serves residents, surfers, and travelers looking for a welcoming spot to gather and refuel. The menu highlights seasonal ingredients and simple, flavorful dishes that reflect Bali’s vibrant food culture. Team members at The Hula Bali work in a fast-paced yet friendly environment where hospitality, consistency, and genuine customer care are central to the experience.

Role Description The General Manager is a full-time, on-site role based at The Hula Bali in Pererenan, Bali, Indonesia. This role oversees daily café operations, including staff scheduling, task delegation, and on-the-floor supervision to ensure smooth service from opening to closing. The General Manager manages inventory and ordering for food, beverages, and supplies, monitors quality control and hygiene standards, and ensures compliance with local regulations. Responsibilities include training and coaching team members, handling guest feedback, resolving issues in real time, and maintaining a welcoming, professional atmosphere. The General Manager also supports budgeting and cost control, tracks sales and performance metrics, and collaborates with ownership on menu updates, promotions, and community engagement.

Qualifications

• Demonstrated experience in hospitality or food and beverage management, ideally in a café, restaurant, or similar setting.
• Strong skills in team leadership, staff development, and day-to-day people management.
• Ability to manage operations, including scheduling, inventory control, vendor coordination, and cash handling.
• Customer service orientation with proven ability to handle feedback, resolve issues, and maintain a positive guest experience.
• Comfort working in a fast-paced environment with a hands-on approach to problem-solving and decision-making.
• Basic financial and administrative skills, including understanding of budgets, cost control, and simple reporting.
• Knowledge of food safety and hygiene practices; familiarity with local hospitality regulations in Indonesia is an advantage.
• Effective communication skills in English; Indonesian language skills are highly beneficial.
• Availability to work flexible hours, including early mornings, weekends, and holidays as needed.
• Prior experience working in Bali or in a multicultural team environment is a plus.