Front Desk Officer

GNV Consulting Services; Jakarta Selatan; On-site; IDR 60,000,000 - 84,000,000; Full time

Job summary

GNV Consulting Services in Jakarta Selatan is seeking a dedicated Front Desk Officer to be the first point of contact for clients, visitors, and colleagues. This full-time role supports seamless office operations, welcoming guests and ensuring smooth communication across teams.

The ideal candidate will have front desk experience, strong communication skills, and fluency in English and Bahasa Indonesia, with proficiency in MS Office to handle data entry and administrative tasks.

Qualifications

• Proven experience in a reception or front desk role in a professional office.
• Strong communication skills, verbal and written, with clients and staff at all levels.
• Fluency in English and Bahasa Indonesia.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Greet and welcome visitors, clients, and delivery personnel in a professional manner.
• Manage reception desk and answer telephone enquiries, directing to departments.
• Maintain visitor logs and access procedures per security protocols.
• Schedule appointments and manage the office calendar for senior staff.
• Process inbound/outbound mail, parcels, and courier services.
• Keep reception area clean, organized and welcoming.
• Provide general office support including data entry and filing.
• Assist with meeting preparation and room setup.

Skills

Front desk experience

Communication skills

Bilingual English/Indonesian

MS Office

Tools

Microsoft Office

Job description

About the role

GNV Consulting Services is seeking a dedicated and professional Front Desk Officer to join our team in Jakarta Selatan. This is a full-time position offering an excellent opportunity to be the first point of contact for our clients, visitors, and colleagues. As Front Desk Officer, you will play a crucial role in maintaining the professional image of our organisation and ensuring that every visitor receives a warm welcome and efficient service. This position is essential to the smooth operation of our office and directly contributes to the overall success and reputation of GNV Consulting Services.

Key responsibilities

Greeting and welcoming visitors, clients, and delivery personnel in a professional and courteous manner

Managing the reception desk and answering telephone enquiries, directing calls to the appropriate departments or staff members

Maintaining accurate visitor logs and managing visitor access procedures in accordance with company security protocols

Scheduling appointments and managing the office calendar for senior staff members

Processing incoming and outgoing mail, parcels, and courier services

Maintaining a clean, organised and welcoming reception area

Providing general office support, including data entry, filing, and administrative tasks as required

Assisting with meeting preparation, including room setup and provision of necessary materials

Supporting other departments with administrative tasks and ensuring a positive working environment

What we're looking for

Proven experience working in a reception or front desk role within a professional office environment

Strong communication skills, both verbal and written, with the ability to interact professionally with clients and staff at all levels

Excellent organisational and time management abilities, with the capacity to prioritise multiple tasks effectively

Proficiency in Microsoft Office applications, particularly Word and Excel

Fluency in English and Bahasa Indonesia; additional languages are advantageous

Strong attention to detail and accuracy in administrative work

Ability to maintain confidentiality and handle sensitive information appropriately

Flexible and adaptable approach to work with the ability to respond positively to changing priorities

High level of professionalism, reliability, and discretion

What we offer

GNV Consulting Services is committed to providing a supportive and rewarding work environment. We offer competitive remuneration commensurate with experience, opportunities for professional development and skills training, and a collaborative workplace culture that values teamwork and mutual respect. As a member of our team, you will benefit from a structured career pathway, exposure to diverse consulting projects and business practices, and the chance to develop your administrative expertise. We recognise the importance of work-life balance and strive to create an inclusive workplace where all employees feel valued and supported.

About us

GNV Consulting Services is a dynamic consulting firm dedicated to delivering high-quality business solutions and strategic advice to our clients across various industries. With a commitment to excellence, professionalism, and innovation, we have established ourselves as a trusted partner for organisations seeking expert guidance on complex business challenges. Our team comprises experienced professionals who are passionate about driving results and creating value for our clients. We believe in fostering a collaborative and inclusive workplace where talented individuals can thrive, develop their skills, and contribute meaningfully to our mission of helping businesses succeed.