Office Service Administrator

McKinsey & Company; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

McKinsey & Company in Jakarta is seeking an Office Services Coordinator to support day-to-day office operations and facilities coordination. You will help maintain a welcoming, well-run office environment and ensure smooth administrative processes for colleagues and clients.

Based in Jakarta, you will collaborate with leadership, vendors, and building management to deliver reliable services, manage room setups, mail handling, and logistics, while upholding high standards of service and integrity.

Qualifications

• 1+ years of experience in corporate, professional services, or office operations.
• Highly organized with strong ownership and ability to multitask.
• Skilled at coordinating with leadership, vendors, and facilities.
• Follows procedures across visitor access, safety, and financial processes.
• Excellent English and local language communication.

Responsibilities

• Support day-to-day office operations and administrative processes.
• Coordinate visitor reception, meetings, and video conference setups.
• Assist with mail, supplies, and equipment management.
• Ensure compliant and efficient office processes.

Skills

Office operations

Time management

Coordination

Vendor coordination

Communication (English)

Tools

Microsoft Office Suite

Video conferencing tools

Job description

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your Impact

You will help deliver professional, welcoming, and well-run office experience by supporting day-to-day office operations, facilities coordination, administrative processes, and colleague services.

You will coordinate a broad range of office services activities, including welcoming visitors, supporting meeting room and video conference setup, assisting with mail and parcel handling, maintaining office supplies and equipment, processing business card and stationery requests, managing transportation arrangements, reviewing related reports to help ensure compliance, and helping ensure that office processes are followed accurately and efficiently.

Your work will help colleagues, clients, and visitors experience a smooth, safe, and supportive workplace, enabling teams to focus on serving clients while maintaining high standards of service, professionalism, and operational reliability.

You will be based in Jakarta as part of our Office Services team. This team supports the day-to-day running of the office and works closely with colleagues, leadership, vendors, and building management to create an efficient, inclusive, and high-quality office environment.

Your Qualifications and Skills

• 1+ years of experience in corporate, professional services, office operations, or a related client-service environment
• Highly organized, detail-oriented, and able to prioritize multiple tasks in a fast-paced environment with strong ownership, accountability, and follow-through
• Comfortable coordinating with colleagues, leadership, vendors, and building management to support smooth delivery of office services, facilities, meetings, events, catering, mail, and logistics
• Able to follow established procedures and compliance requirements across visitor access, workplace safety, transportation, vendor, and financial processes
• Proficient in Microsoft Office tools and comfortable using office equipment, meeting room technology, and firm-approved digital tools to complete tasks accurately and efficiently
• Strong customer-service mindset and professional presence, with clear verbal and written communication skills in English and the local office language(s)