Front Desk & Facility Operations Lead

Brown Bag Films Bali; Denpasar Barat; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Brown Bag Films Bali is seeking a competent receptionist/administrative coordinator to manage front desk duties, visitor check-in, and office operations in Bali. You will coordinate with Facility, Security, HR, and IT teams to keep the workspace welcoming and compliant with internal standards.

The role requires strong Microsoft Office skills, data entry accuracy, and the ability to produce clear administrative reports.

Qualifications

• Minimum 2 years of experience as receptionist, admin, or customer service role.
• Proven ability to manage front desk duties and communication under limited supervision.
• Experience in handling facility ticketing or administrative systems preferred.

Responsibilities

• Manage front desk operations, including visitor handling, access badges, and checks.
• Coordinate with Facility and Security teams for daily building operations and cleanliness.
• Record, monitor, and close facility support tickets within the agreed SLA.
• Maintain and update the office supply list; coordinate purchase requests to avoid stockouts.
• Conduct cleanliness inspections and ensure corrective actions are followed up.
• Maintain accurate records for visitor logs, reports, and daily correspondence.
• Support administrative reporting and internal audit documentation (ISO 9001 / 27001).
• Deliver timely, polite, and professional communication to internal and external parties.

Skills

Communication

Accuracy

Teamwork

Time management

Service orientation

Tools

Microsoft Office Suite

Facility ticket systems

Access control tools

Data entry

Job description

Brown Bag Films Bali is seeking a competent receptionist/administrative coordinator to manage front desk duties, visitor check-in, and office operations in Bali. You will coordinate with Facility, Security, HR, and IT teams to keep the workspace welcoming and compliant with internal standards.

The role requires strong Microsoft Office skills, data entry accuracy, and the ability to produce clear administrative reports.