Receptionist

Brown Bag Films Bali; Denpasar Barat; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Brown Bag Films Bali is seeking a competent receptionist/administrative coordinator to manage front desk duties, visitor check-in, and office operations in Bali. You will coordinate with Facility, Security, HR, and IT teams to keep the workspace welcoming and compliant with internal standards.

The role requires strong Microsoft Office skills, data entry accuracy, and the ability to produce clear administrative reports.

Qualifications

• Minimum 2 years of experience as receptionist, admin, or customer service role.
• Proven ability to manage front desk duties and communication under limited supervision.
• Experience in handling facility ticketing or administrative systems preferred.

Responsibilities

• Manage front desk operations, including visitor handling, access badges, and checks.
• Coordinate with Facility and Security teams for daily building operations and cleanliness.
• Record, monitor, and close facility support tickets within the agreed SLA.
• Maintain and update the office supply list; coordinate purchase requests to avoid stockouts.
• Conduct cleanliness inspections and ensure corrective actions are followed up.
• Maintain accurate records for visitor logs, reports, and daily correspondence.
• Support administrative reporting and internal audit documentation (ISO 9001 / 27001).
• Deliver timely, polite, and professional communication to internal and external parties.

Skills

Communication

Accuracy

Teamwork

Time management

Service orientation

Tools

Microsoft Office Suite

Facility ticket systems

Access control tools

Data entry

Job description

Purpose: Why you’re here at Brown Bag Films Bali

To deliver professional front desk service, coordinate communication and facility related requests, maintain accurate records, and ensure a welcoming and safe workplace environment that reflects the company’s image and service standards.

Responsibilities: What you are regularly responsible for doing on your job

• 1. Manage front desk operations, including visitor handling, access badges, and
• 2. Coordinate with Facility and Security teams for daily building operations and cleanliness
• checks.
• 3. Record, monitor, and close facility support tickets within the agreed SLA.
• 4. Maintain and update the office supply list; coordinate purchase requests to avoid
• stockouts.
• 5. Conduct cleanliness inspections and ensure correctio
• n actions are followed up.
• 6. Maintain accurate records for visitor logs, reports, and daily correspondence.
• 7. Support administrative reporting and internal audit documentation (ISO 9001 / 27001).
• 8. Deliver timely, polite, and professional communication to internal and external parties.

Requirements for the role: Things that help you do your job

(what is essential and what is desirable)

• 1. Basic facility and office operations management.
• 2. Company security and visitor check-in procedures.
• 3. Microsoft Office Suite (Word, Excel, Outlook, Teams).
• 4. Data entry accuracy and administrative reporting.
• 1. Minimum 2 years of experience as receptionist, admin, or customer service role.
• 2. Proven ability to manage front desk duties and communication under limited
• supervision.
• 3. Experience in handling facility ticketing or administrative systems preferred.

Technical skills

• 1. Microsoft Office proficiency (Excel formulas, Word formatting, Teams scheduling).
• 2. Familiar with facility ticket systems, and access control tools.
• 3. Data entry, email correspondence, and documentation control.

• 1. Communication: Clear, accurate, and professional in written and verbal delivery.
• 2. Accuracy & Precision: Consistently attentive to details; minimizes errors.
• 3. Teamwork: Works collaboratively with Facility, HR, Security and IT teams.
• 4. Time Management: Manages priorities effectively and meets deadlines.
• 5. Service Orientation: Maintains calm, polite, and proactive attitude towards employees