Field Collections Specialist: Pre Write-Off Negotiations

Pt Sejahtera Sama Kita; Jawa Barat; On-site; IDR 50,220,000 - 83,700,000; Full time

Job summary

HSBC is seeking a Staff Collection Field Payment Assistant Pre Write Off in Jakarta to visit customers, remind them of arrears, and negotiate sustainable repayment plans while upholding bank guidelines.

The role requires a bachelor’s degree, experience in collections, readiness for field work, and strong negotiation and communication skills. Candidates must be diligent, independent, and able to work under pressure with teammates.

This is a frontline role within HSBC’s global operations.

Qualifications

• Minimum bachelor's degree.
• Experience in collection industry.
• Readiness to work in Field job.
• Diligent.
• Independent and high integrity.
• Excellent negotiation and communication skills.
• Hardworking and able to work under pressure.
• Able to work in a team.

Responsibilities

• Visit customers in the field to remind them of arrears and negotiate sustainable repayment solutions.
• Engage and support customers through financial difficulties while adhering to regulations and policies.
• Deliver professional service that maintains the bank's image and secures timely repayments.

Skills

Negotiation

Communication

Diligent

Independent

Integrity

Teamwork

Hardworking

Pressure handling

Education

Bachelor's degree

Job description

HSBC is seeking a Staff Collection Field Payment Assistant Pre Write Off in Jakarta to visit customers, remind them of arrears, and negotiate sustainable repayment plans while upholding bank guidelines.

The role requires a bachelor’s degree, experience in collections, readiness for field work, and strong negotiation and communication skills. Candidates must be diligent, independent, and able to work under pressure with teammates.

This is a frontline role within HSBC’s global operations.