Field Collections Specialist — Negotiation & Support

Pt Indotara Persada; Tangerang; On-site; IDR 111,600,000 - 200,880,000; Full time

Job summary

HSBC staff collection field payment assistant pre write off role in Jakarta requires field visits to customers to remind and negotiate arrears while maintaining the bank's image and following guidelines. You will engage customers facing financial difficulties to agree on mutually beneficial repayment plans, delivering professional service and adhering to regulatory requirements and internal policies.

This position offers growth within a global bank.

Qualifications

• Minimum bachelor's degree.
• Experience in collection industry.
• Readiness to work in Field job.
• Diligent and independent with high integrity.
• Excellent negotiation and communication skills.

Responsibilities

• Field visits to remind customers and negotiate arrears while upholding the bank's image and guidelines.
• Engage and support customers during financial difficulties to reach sustainable agreements.
• Deliver professional service adhering to regulatory requirements and collections policies.

Skills

Negotiation

Communication

Education

Bachelor's degree

Job description

HSBC staff collection field payment assistant pre write off role in Jakarta requires field visits to customers to remind and negotiate arrears while maintaining the bank's image and following guidelines. You will engage customers facing financial difficulties to agree on mutually beneficial repayment plans, delivering professional service and adhering to regulatory requirements and internal policies.

This position offers growth within a global bank.