Entry-Level Field Collections Associate

Pt Mosa Investama Mandiri; Jawa Barat; On-site; IDR 120,000,000 - 160,000,000; Full time

Job summary

HSBC Jakarta is seeking a Staff Collection Field Payment Assistant Pre Write Off to conduct field visits, remind customers, and negotiate arrears repayment while upholding the bank's image. You will work closely with clients facing financial difficulties to reach sustainable agreements.

Candidates should have a minimum bachelor’s degree, experience in collections, and strong negotiation and communication skills.

Qualifications

• Experience in collection industry.
• Excellent negotiation and communication skills.
• Diligent, independent, and high integrity.
• Willingness to work in field job.

Responsibilities

• Field visits to customers to remind and negotiate arrears repayment.
• Engage and support customers to reach mutually beneficial repayment agreements.
• Ensure compliance with regulatory requirements and collections policies.

Skills

Field experience

Negotiation skills

Communication skills

Diligence

Independence and integrity

Teamwork

Education

Bachelor's degree

Job description

HSBC Jakarta is seeking a Staff Collection Field Payment Assistant Pre Write Off to conduct field visits, remind customers, and negotiate arrears repayment while upholding the bank's image. You will work closely with clients facing financial difficulties to reach sustainable agreements.

Candidates should have a minimum bachelor’s degree, experience in collections, and strong negotiation and communication skills.