F&B Business Manager

PT Foom Lab Global; Jakarta Pusat; On-site; IDR 279,000,000 - 446,400,000; Full time

Job summary

PT Foom Lab Global is seeking a Business Manager to own the end-to-end performance of café operations in Jakarta. You will drive revenue growth, profitability, and customer experience while leading store teams and coordinating with Marketing, Finance, Product, and Supply Chain to execute strategic initiatives.

The role requires a strong commercial mindset, deep understanding of P&L, COGS, labor costs, and inventory, and proven ability to translate insights into actions in a fast-paced

Qualifications

• Minimum 5 years of experience in the F&B industry.
• Strong understanding of revenue drivers, costs, and profitability.
• Ability to translate data into actionable commercial actions.

Responsibilities

• Own the overall business performance of café operations including revenue growth and profitability.
• Develop and execute commercial strategies to increase traffic and average transaction value.
• Identify upselling, promotions, and menu optimization opportunities.
• Monitor sales performance, product mix, and customer behavior to drive improvements.
• Lead and develop store teams to sustain service quality and productivity.
• Collaborate with Marketing, Product, Finance, and Supply Chain to implement initiatives.
• Provide regular performance reviews and action plans to Management.

Skills

Business management

P&L experience

Cross-functional leadership

Analytical thinking

Job description

Own the overall business performance of café operations, covering revenue growth, profitability, customer experience, and operational performance. Develop and execute commercial strategies to increase traffic, transaction value, purchase frequency, and overall sales performance.

Key responsibilities

Identify opportunities for upselling, cross-selling, menu optimization, promotions, and other revenue-driving initiatives

Analyze sales performance, product mix, customer behavior, and operational data to identify business opportunities and areas for improvement

Lead initiatives to improve unit economics, cost efficiency, productivity, and profitability without compromising customer experience

Translate consumer and market insights into actionable commercial initiatives

Ensure strong operational standards across outlets, including service quality, product consistency, manpower productivity, inventory, and cost control

Lead, coach, and develop store teams to build a strong performance and service culture

Work closely with Marketing, Product, Finance, Supply Chain, and other relevant teams to execute business initiatives

Evaluate market trends and competitive dynamics to continuously strengthen the business proposition

Develop scalable ways of working, standards, and processes to support future business growth

Provide regular business performance reviews, recommendations, and action plans to Management

About you

Minimum 5 years of experience in the F&B industry, with proven exposure to managing café, restaurant, or multi-outlet businesses

Strong understanding of the F&B business model, including revenue drivers, P&L, COGS, labor cost, inventory, product mix, pricing, and store productivity

Proven ability to drive commercial growth and profitability, not only operational execution

Strong commercial acumen with the ability to translate numbers and consumer behavior into business actions

Hands-on understanding of café/restaurant operations and customer experience

Experience leading and developing store or operations teams

Comfortable working in a fast-paced environment with a high level of ownership

Analytical, entrepreneurial, and highly execution-oriented

Strong stakeholder management and cross-functional collaboration skills

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Business Manager?
• Which of the following types of qualifications do you have?
• Do you have Food and Beverage Operations experience?

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