Entry-Level Travel Ticketing & Support Specialist

Medium; Jakarta Pusat; On-site; IDR 89,280,000 - 111,600,000; Full time

Job summary

Medium is looking for a Junior Travel Consultant in Jakarta Pusat to assist clients with their travel needs. Ideal candidates should possess a Bachelor’s degree or equivalent, excellent English communication skills, and a keen interest in the travel industry. Responsibilities include managing ticketing processes, responding to inquiries, and adhering to productivity standards.

Flexibility in working hours is necessary, with a potential for rotating shifts. Join us at Medium to be part of an innovative travel solutions provider.

Qualifications

• Fresh graduate with a Bachelor's degree or vocational school in tourism.
• Excellent communication skills in English, both written and spoken.
• Prior knowledge in the travel industry and GDS is beneficial.
• Willingness to work flexible hours including rotating shifts.

Responsibilities

• Assist clients with end-to-end ticketing processes.
• Respond to customer inquiries accurately.
• Ensure productivity and accuracy as per team’s minimum standard.
• Report issues or system limitations to supervisors.

Skills

Excellent communication skills in English

Analytical and numerical skills

Basic knowledge of GDS systems

Education

Bachelor's degree or vocational school in tourism

Tools

GDS (Sabre, Amadeus, Galileo)

Job description

Medium is looking for a Junior Travel Consultant in Jakarta Pusat to assist clients with their travel needs. Ideal candidates should possess a Bachelor’s degree or equivalent, excellent English communication skills, and a keen interest in the travel industry. Responsibilities include managing ticketing processes, responding to inquiries, and adhering to productivity standards.

Flexibility in working hours is necessary, with a potential for rotating shifts. Join us at Medium to be part of an innovative travel solutions provider.