Senior Travel Consultant: Global Ticketing & Tailored Trips

PT Fiwi Lestari Internasional (Avia Tour)

Jakarta Pusat

On-site

IDR 60,000,000 - 90,000,000

Full time

2 days ago

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Job summary

PT Fiwi Lestari Internasional (Avia Tour) invites experienced Travel Consultants to join our Jakarta team. You will advise clients, arrange domestic and international ticketing, and craft complete travel solutions across flights, hotels, tours, and insurance.

We value strong sales skills, English fluency, and familiarity with GDS systems. Mandarin is a plus. Positions are based at Summarecon Mall Serpong or Lippo Mall Puri with growth opportunities in a dynamic travel company.

Qualifications

Graduate from Tourism Academy/SMIP or relevant field.
Ticketing/Tourism certification preferred.

Responsibilities

Consult with clients to understand travel needs and tailor solutions.
Handle domestic and international ticketing, including booking, issuance, reissue, and refunds.
Sell and promote flights, hotels, tours, insurance and other travel services.
Manage FIT, group, incentive, and customized travel arrangements.
Prepare travel documents and personalized itineraries.
Build strong client relationships and grow repeat business.
Handle complaints and provide timely solutions.
Ensure bookings are accurate and high quality.
Collaborate with internal teams and suppliers for smooth travel.