Ecommerce Key Account Manager – Logistics | Growth & Bonuses

Intrepid Asia; Jawa Barat; On-site; IDR 279,000,000 - 446,400,000; Full time

Job summary

Intrepid Asia, a leading provider of integrated logistics and supply chain solutions, seeks a seasoned Key Account Manager to join our Tangerang office. You will be the primary contact for a portfolio of major clients and will develop strategic plans to drive revenue growth within your accounts.

You will collaborate with operations, service, and technology teams to tailor logistics solutions, conduct regular business reviews, and build long-term partnerships based on trust and value delivery.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Proven track record in Key Account Management, Sales, or Business Development within logistics.
• Strong communication, negotiation, and interpersonal skills.
• Deep knowledge of logistics operations, warehousing, transportation, and SCM principles.
• Proficiency with CRM software and relevant tools (e.g., Salesforce).
• Willingness to travel within Tangerang region and nationally.

Responsibilities

• Manage and nurture relationships with a portfolio of key accounts, serving as the primary point of contact.
• Develop and execute strategic account plans to meet and exceed client expectations and revenue targets.
• Identify opportunities for upselling and cross-selling services within existing accounts.
• Understand client business objectives and challenges to propose effective logistics and supply chain solutions.
• Conduct regular business reviews and performance updates with key stakeholders.
• Collaborate with internal operations, customer service, and technical teams to ensure seamless service delivery.

Skills

Account management

Sales

CRM Salesforce

Communication

Negotiation

Presentation

Interpersonal skills

Analytical thinking

Problem solving

Travel

Education

Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field

Tools

Salesforce

Job description

Intrepid Asia, a leading provider of integrated logistics and supply chain solutions, seeks a seasoned Key Account Manager to join our Tangerang office. You will be the primary contact for a portfolio of major clients and will develop strategic plans to drive revenue growth within your accounts.

You will collaborate with operations, service, and technology teams to tailor logistics solutions, conduct regular business reviews, and build long-term partnerships based on trust and value delivery.