Senior Key Account Manager - E‑commerce Growth & Partnerships

Intrepid Asia; Jakarta Selatan; On-site; IDR 240,000,000 - 420,000,000; Full time

Benefits offered by this job

Comprehensive insurance

Ample leave

Job summary

Intrepid Asia is seeking a Senior Key Account Manager to oversee the Intrepid-client relationship across platforms and drive online sales growth. You will lead cross-functional coordination, identify opportunities, and ensure service levels meet client expectations in a dynamic SEA ecommerce environment.

The role emphasizes strategic account planning, performance optimization, and proactive client engagement to maximize brand success and revenue growth in Southeast Asia.

Qualifications

• Experience with eCommerce platforms (Shopee, Lazada, etc)
• Strong knowledge of Consumer Marketing & Digital Marketing
• Excellent leadership and negotiation skills
• Fluent in English
• 3-5 years experience in eCommerce or brand industry

Responsibilities

• Implement and oversee joint business plan (JBP) with a platform and drive revenue for the brand
• Deliver KPIs: content management, campaign strategies, chat representation, operations capacity, revenue trends
• Foster client relationships with sales, marketing and support teams
• Design marketing strategies and sales growth proposals; manage client communications and reports
• Identify client opportunities and upsell services; minimize attrition

Skills

eCommerce platforms

Fluent English

Leadership

Consumer Marketing

Digital Marketing

Negotiation skills

Interpersonal skills

3-5 years experience

Job description

Intrepid Asia is seeking a Senior Key Account Manager to oversee the Intrepid-client relationship across platforms and drive online sales growth. You will lead cross-functional coordination, identify opportunities, and ensure service levels meet client expectations in a dynamic SEA ecommerce environment.

The role emphasizes strategic account planning, performance optimization, and proactive client engagement to maximize brand success and revenue growth in Southeast Asia.