E-Commerce Key Account Manager

PT FINE TODAY INDONESIA; Jakarta Selatan; Sur place; IDR 180 000 000 - 320 000 000; Plein temps

Résumé du poste

PT FINE TODAY INDONESIA seeks an Ecommerce Manager to lead growth across marketplaces, brand websites, and digital retail platforms. You will develop strategies, optimize listings, and coordinate campaigns to enhance conversion and online brand presence.

The role collaborates with marketing, sales, supply chain, and brand teams to align inventory, pricing, and customer experience. Strong analytics and cross-functional communication are essential.

Qualifications

• Strong analytical skills with data interpretation, performance tracking, and conversion optimization.
• Excellent communication for cross-functional reporting and stakeholder updates.
• Sales planning, revenue growth management, and customer acquisition strategies.
• E-commerce expertise covering marketplace management, website ops, merchandising, and UX.
• Digital marketing coordination and brand alignment across online channels.
• Experience in FMCG/beauty/consumer goods ecommerce is advantageous.
• Bachelor's degree in Business/Marketing/Management preferred.
• Proficiency in analytics tools, ecommerce platforms, and Excel is beneficial.
• Ability to thrive in a fast-paced environment with multiple priorities.

Responsabilités

• Develop and execute ecommerce strategies.
• Optimize product listings and content.
• Coordinate online campaigns and promotions.
• Monitor sales performance and key metrics.
• Collaborate with marketing, sales, supply chain, and brand teams.
• Analyze consumer behavior and track competitor activity.
• Identify opportunities to improve conversion, retention, and online brand presence.

Connaissances

Analytical skills

Communication

Sales planning

E-commerce expertise

Marketing coordination

Cross-functional collaboration

Customer acquisition strategies

Data interpretation

Formation

Bachelor's degree in Business/Marketing/Management

Outils

Excel

Analytics tools

Description du poste

The Ecommerce Manager is responsible for managing and growing the company's ecommerce channels, including online marketplaces, brand websites, and other digital retail platforms. This role involves developing and executing ecommerce strategies, optimizing product listings and content, coordinating online campaigns and promotions, and monitoring sales performance and key metrics. The Ecommerce Manager will collaborate with marketing, sales, supply chain, and brand teams to ensure alignment on inventory, pricing, and customer experience. The role also involves analyzing consumer behavior, tracking competitor activity, and identifying opportunities to improve conversion, retention, and overall online brand presence.

Key responsibilities

Develop and execute ecommerce strategies

Optimize product listings and content

Coordinate online campaigns and promotions

Monitor sales performance and key metrics

Collaborate with marketing, sales, supply chain, and brand teams

Analyze consumer behavior and track competitor activity

Identify opportunities to improve conversion, retention, and online brand presence

About you

Strong analytical skills, including data interpretation, performance tracking, and conversion optimization

Effective communication skills, including cross-functional collaboration and clear reporting to stakeholders

Sales skills, including online sales planning, revenue growth management, and customer acquisition strategies

E-commerce expertise, including marketplace management, website operations, merchandising, and user experience optimization

Marketing skills, including digital campaign execution, content coordination, and brand alignment across online channels

Relevant experience in FMCG, beauty, or consumer goods ecommerce management is highly beneficial

Bachelor's degree in Business, Marketing, Management, or a related field is preferred

Proficiency in analytics tools, ecommerce platforms, and basic Excel or data analysis software is an advantage

Ability to work in a fast-paced environment, manage multiple priorities, and maintain a customer-centric mindset