E-Commerce Website Operations Specialist Jakarta

Time International

Jakarta Utara

On-site

IDR 245,520,000 - 446,400,000

Full time

3 days ago
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Benefits offered by this job

Private health insurance
Competitive salary & incentives
Flexible lifestyle benefits
Employee loan program
Education & development support
Exposure to global luxury brands
Employee discounts across brands
Structured career growth path

Job summary

Time International in Jakarta seeks an experienced E‑Commerce Website Operations Specialist to own the day‑to‑day operations of the online store, ensuring products, pricing, promotions, banners, and content are accurate and up to date.

You will plan and execute e‑commerce campaigns across digital touchpoints, collaborating with Marketing, Creative, and Social Media teams to optimize the customer journey and drive conversion.

Qualifications

  • Bachelor’s degree in Marketing, Business, E‑Commerce, or a related field from a reputable university.
  • Minimum 4 years of experience in e‑commerce operations, website management, digital commerce, or digital marketing, preferably within fashion, lifestyle, or retail.
  • Hands‑on experience with e‑commerce platforms such as Shopify, as well as SAP, POS systems, and digital analytics/marketing tools.
  • Strong understanding of e‑commerce operations, promotions, campaign execution, and online customer journeys.
  • Strong analytical and project management skills, with the ability to translate data into actionable improvements.
  • Highly detail‑oriented and hands‑on, with a strong sense of ownership in managing website content, promotions, and campaign execution.
  • Comfortable working cross‑functionally in a fast‑paced and collaborative environment.
  • Strong communication skills with fluent written and spoken English.

Responsibilities

  • Own the day‑to‑day operations of our e‑commerce website, ensuring products, pricing, promotions, banners, and content are accurate and up to date.
  • Plan and execute e‑commerce campaigns across digital touchpoints, working closely with Marketing, Creative, and Social Media teams.
  • Manage SKU allocation, product listings, promotional mechanics, and campaign setups across sales channels.
  • Monitor website traffic, sales performance, and campaign results to identify opportunities to improve customer journey and conversion.
  • Coordinate with internal teams and external partners on co‑branding initiatives, promotional programs, and campaign execution.
  • Manage customer‑facing messaging and touchpoints to ensure a seamless and engaging online shopping experience.
  • Conduct regular testing and checks to ensure all website updates, promotions, and customer journeys run smoothly.

Skills

E‑commerce operations
Campaign management
Data analysis
Project management
Cross-functional collaboration
English communication

Education

Bachelor's degree in Marketing or related field

Tools

Shopify
SAP
POS systems
Digital analytics tools

Job description

E-Commerce Website Operations Specialist Jakarta

Jakarta

What You'll Do:
  • Own the day-to-day operations of our e-commerce website, ensuring products, pricing, promotions, banners, and content are accurate and up to date.
  • Plan and execute e-commerce campaigns across digital touchpoints, working closely with Marketing, Creative, and Social Media teams.
  • Manage SKU allocation, product listings, promotional mechanics, and campaign setups across sales channels.
  • Monitor website traffic, sales performance, and campaign results to identify opportunities to improve customer journey and conversion.
  • Coordinate with internal teams and external partners on co-branding initiatives, promotional programs, and campaign execution.
  • Manage customer-facing messaging and touchpoints to ensure a seamless and engaging online shopping experience.
  • Conduct regular testing and checks to ensure all website updates, promotions, and customer journeys run smoothly.
What You’ll Need To Succeed:
  • Bachelor’s degree in Marketing, Business, E-Commerce, or a related field from a reputable university.
  • Minimum 4 years of experience in e-commerce operations, website management, digital commerce, or digital marketing, preferably within fashion, lifestyle, or retail.
  • Hands‑on experience with e‑commerce platforms such as Shopify, as well as SAP, POS systems, and digital analytics/marketing tools.
  • Strong understanding of e‑commerce operations, promotions, campaign execution, and online customer journeys.
  • Strong analytical and project management skills, with the ability to translate data into actionable improvements.
  • Highly detail‑oriented and hands‑on, with a strong sense of ownership in managing website content, promotions, and campaign execution.
  • Comfortable working cross‑functionally in a fast‑paced and collaborative environment.
  • Strong communication skills with fluent written and spoken English.
Perks and benefits
  • Private health insurance (IP, OP, dental, optical)
  • Competitive salary & incentives
  • Flexible lifestyle benefits
  • Employee loan program
  • Education & development support
  • Exposure to global luxury brands
  • Employee discounts across brands
  • Structured career growth path
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