Data Center Ops Specialist – 24/7 Onsite Support

Siloam Hospitals Group (Tbk); Purwakarta; On-site; IDR 133,920,000 - 178,560,000; Full time

Job summary

NTT DATA is seeking a Data Center Ops Senior Analyst for a 24/7 site in Bekasi, Indonesia. You will perform first-level data center support, monitor servers, manage rack & stack, cabling, and Health checks, and coordinate with partner teams to ensure smooth operations.

Join a global technology services leader and contribute to site-based CBP processes, change management, and on-site support activities under SME guidance.

Qualifications

• 3–5 years of experience in Data Center support.
• Basic knowledge of Data Center components (Server, Storage, Network, Cabling) is required.
• Experience with first-level monitoring and ticketing processes.

Responsibilities

• Follow the daily Data Center checklist to perform required actions.
• Coordinate with vendors and escort partners for on-site tasks.
• Maintain basic operations in Data Center running environment and processes.
• Handle rack & stack, cable patching, and server health checks as directed.
• Assist with console access and approved Data Center processes.

Skills

Data Center ops

Server

Network

Cabling

Tools

ServiceNow

Job description

NTT DATA is seeking a Data Center Ops Senior Analyst for a 24/7 site in Bekasi, Indonesia. You will perform first-level data center support, monitor servers, manage rack & stack, cabling, and Health checks, and coordinate with partner teams to ensure smooth operations.

Join a global technology services leader and contribute to site-based CBP processes, change management, and on-site support activities under SME guidance.