Data Center Technician: Hands-on Server & Network Ops

Pt Penerbit Erlangga; Jawa Barat; Sur place; IDR 78 120 000 - 133 920 000; Plein temps

Résumé du poste

NTT DATA seeks a Technician - Data Center in Bekasi, Jawa Barat, Indonesia. The role covers server/storage setup, maintenance, and troubleshooting, with vendor coordination for hardware issues and RMA handling. Expect regular site checks, inventory updates, and adherence to incident/change processes.

The candidate should have 2+ years in enterprise data centers, basic fiber/cabling knowledge, and strong English communication. Some travel to site locations may be required.

Qualifications

• Proficiency in datacenter best practices and equipment handling.
• Experience in enterprise data center environments (2+ years).
• Fluency in English and strong communication skills.

Responsabilités

• Perform weekly sweeps of server/storage equipment; collect and analyze logs.
• Diagnose connectivity issues; troubleshoot network transceivers and fiber signals.
• Open and track hardware support cases with vendors.
• Coordinate with operations to manage break/fix logistics and contractor escorts.
• Oversee RMA logistics for components like PSUs and switches.
• Provide hardware support for installs, moves, and changes.
• Decommission IT equipment and perform regular facility inspections.
• Maintain inventory records and update cabling documentation.
• Monitor capacity in space, power, cooling, and patch panels.
• Follow incident/change management processes and report progress.
• TravelLight between sites as required.
• Perform other duties as assigned.

Connaissances

Data center operations

Troubleshooting

Vendor coordination

Cable patching

English fluent

Documentation

Formation

High School Diploma or equivalent

Bachelor’s in IT or related field preferred

Outils

ServiceNow

Vendor platforms

Description du poste

NTT DATA seeks a Technician - Data Center in Bekasi, Jawa Barat, Indonesia. The role covers server/storage setup, maintenance, and troubleshooting, with vendor coordination for hardware issues and RMA handling. Expect regular site checks, inventory updates, and adherence to incident/change processes.

The candidate should have 2+ years in enterprise data centers, basic fiber/cabling knowledge, and strong English communication. Some travel to site locations may be required.