Data Center Operations & Analytics Specialist

Pt Mentari Energi Bersih Indonesia; Jawa Barat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

NTT DATA in Indonesia is seeking a Data Center Ops Senior Analyst to join our Bekasi team. The role focuses on following a daily Data Center checklist, coordinating with vendors, and providing level 1 network/voice support under SME guidance at site.

Responsibilities include rack and stack assistance with partner, server health checks, monitoring, and handling ServiceNow tickets for first-level actions. Shift work (7-19, 19-7) and 24/7 site availability in Cibitung, Bekasi may be required.

Qualifications

• 3-5 years of experience in data center support.
• Basic knowledge of Data Center components such as Server, Storage, Network, Cabling (UTP, Fiber).
• Willing to be placed at 24/7 site in Cibitung, Bekasi.

Responsibilities

• Follow the daily Data Center checklist and perform required actions under SME guidance at site.
• Coordinate with vendors, escort support, COB support, and level 1 Network/Voice tasks.
• Rack & stack support with partner during initial stage and monitor server health.

Skills

Data Center operations

Server health check

Vendor coordination

Shift work

Tools

ServiceNow

Job description

NTT DATA in Indonesia is seeking a Data Center Ops Senior Analyst to join our Bekasi team. The role focuses on following a daily Data Center checklist, coordinating with vendors, and providing level 1 network/voice support under SME guidance at site.

Responsibilities include rack and stack assistance with partner, server health checks, monitoring, and handling ServiceNow tickets for first-level actions. Shift work (7-19, 19-7) and 24/7 site availability in Cibitung, Bekasi may be required.