Customer Service & Document Staff

Meratus Group; Batam; Sur place; IDR 55 800 000 - 89 280 000; Plein temps

Résumé du poste

Meratus Group is seeking a Customer Service & Document Staff in Batam. The role focuses on coordinating customer communications, handling documentation, and supporting logistics operations.

Requirements include a Bachelor's degree in Logistics or related field, strong English and Bahasa Indonesia communication, and proficiency in Excel and ERP systems. Prior experience in customer service or logistics is preferred.

Qualifications

• Bachelor's degree in Logistics, Business, or a related field is required.
• Strong communication skills in English.
• Strong communication skills in Bahasa Indonesia.
• Detail-oriented and able to multitask.
• Proficient in Microsoft Excel.
• Proficient in logistics systems (e.g., ERP).

Connaissances

English communication

Bahasa Indonesia communication

Detail oriented

Multitasking

Microsoft Excel

ERP / logistics systems

Formation

Bachelor's degree in Logistics, Business, or related field

Outils

Microsoft Excel

ERP / logistics systems

Description du poste

About the job Customer Service & Document Staff

Required

• Bachelor's degree in Logistics, Business, or a related field.
• Strong communication skills in English.
• Strong communication skills in Bahasa Indonesia.
• Detail-oriented.
• Ability to multitask.
• Proficient in Microsoft Excel.
• Proficient in logistics systems (e.g., ERP).

Preferred

• Prior experience in Customer Service, Documentation, or related administrative roles.
• 1-2 years of experience in logistics, shipping, or freight forwarding.
• Experience in handling customer complaints and resolutions.