Clinic Receptionist

SŌMA Aesthetics & Longevity Club; Kuta; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

SŌMA Aesthetics & Longevity Club in Uluwatu, Bali, is seeking a Clinic Receptionist to greet clients, manage check-in and check-out, and answer calls and messages. You will coordinate appointment scheduling and maintain an organized reception area.

The role requires clear communication, familiarity with clinic software, and the ability to verify client information and assist with forms. You will liaise with medical and aesthetics staff to keep the schedule running smoothly and ensure a

Qualifications

• Experience in appointment scheduling in a medical/clinic setting.
• Excellent phone etiquette and reception duties, greeting clients and handling inquiries.
• Familiarity with medical terminology to support clinical staff communication.
• Clear spoken and written communication with a client-focused demeanor.
• Strong organizational abilities and attention to detail.
• Comfort with clinic software and digital tools.
• Reliable in a hybrid work setting and able to collaborate in a multidisciplinary team.
• Previous clinic, spa, wellness center or customer service experience is beneficial; aesthetics or longevity knowledge is a plus.

Responsibilities

• Greet clients and manage check-in and check-out processes.
• Answer phone calls and messages and coordinate appointment scheduling.
• Maintain an organized reception area and verify client information.
• Assist with forms and documentation and liaise with medical staff to keep the schedule running smoothly.
• Support basic administrative tasks and handle inquiries about services.
• Ensure a welcoming, professional experience for all visitors.

Skills

Appointment scheduling

Phone etiquette

Medical terminology familiarity

Communication skills

Organization / detail orientation

Clinic software familiarity

Reliability in hybrid work

Team collaboration

Customer service experience

Aesthetics/longevity knowledge (plus)

Job description

Company Description

SŌMA Aesthetics & Longevity Club is a modern clinic dedicated to advanced aesthetics, wellness, and long-term health optimization. The clinic focuses on delivering personalized, high-quality client experiences in a calm, professional environment. Team members collaborate closely to ensure smooth clinic operations and exceptional service at every touchpoint. SŌMA values professionalism, reliability, and a client-centered approach, creating an inclusive workplace where staff can grow their skills and career.

Role Description

The Clinic Receptionist is a full-time role based in Uluwatu. This position is responsible for greeting clients, managing check-in and check-out processes, answering phone calls and messages, and coordinating appointment scheduling. Day-to-day duties include maintaining an organized reception area, verifying client information, assisting with forms and documentation, and liaising with medical and aesthetics staff to keep the schedule running smoothly. The Receptionist also supports basic administrative tasks, handles inquiries about services, and ensures a welcoming, professional experience for all visitors.

Qualifications

• Candidates should possess skills in appointment scheduling and managing a medical office environment.
• Candidates should possess strong phone etiquette and core receptionist duties, including greeting clients and handling inquiries.
• Candidates should possess familiarity with medical terminology to support communication with clinical staff and clients.
• Candidates should possess clear spoken and written communication skills and a professional, client-focused demeanor.
• Candidates should possess strong organizational abilities, attention to detail, and comfort using clinic software and digital tools.
• Candidates should possess reliability in a hybrid work setting and the ability to work collaboratively within a multidisciplinary team.
• Previous experience in a clinic, spa, wellness center, or customer service role is beneficial; knowledge of aesthetics or longevity services is a plus.