Front Office Clinic

D & I Skin Centre - Klinik Spesialis Kulit; Denpasar; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

D & I Skin Centre - Klinik Spesialis Kulit in Bali seeks a friendly Front Office & Admin staff to welcome patients and manage registrations, scheduling, and basic admin tasks. You will be the first point of contact, coordinating with the medical team to ensure smooth patient flow and accurate data handling.

The role requires good computer skills, teamwork, and a neat, professional appearance. Prior front office or customer service experience is a plus, and you will work both independently and

Qualifications

• Minimum education level: SMA/SMK/S1.
• Proficient computer skills and basic software knowledge.
• Strong customer service mindset and communication skills.
• Detail-oriented, reliable, and well-presented.
• Able to work independently and in a team.

Responsibilities

• Greet and serve patients in a friendly and professional manner.
• Handle patient registration and administrative processes.
• Arrange consultation schedules and patient visits.
• Answer inquiries about clinic services.
• Manage patient data and admin documents.
• Receive calls and communicate via WhatsApp and other channels.
• Coordinate with doctors and the clinic team, assist with payments.

Skills

Customer service

Communication

Computer literacy

Teamwork

Attention to detail

Education

High School / SMK / S1

Tools

MS Office

Clinic software

Job description

A front office and administrative position in a clinical setting, responsible for patient reception, registration, scheduling, and coordination with the medical team.

Key responsibilities

• Greet and serve patients in a friendly and professional manner
• Perform patient registration and administrative processes
• Arrange consultation schedules and patient visits
• Answer patient inquiries regarding clinic services
• Manage patient data and administrative documents
• Receive telephone calls and communicate via WhatsApp and other clinic communication channels
• Coordinate with doctors and clinic team
• Assist with payment processing and other administrative tasks

About you

• Minimum SMA/SMK/S1 education level
• Able to operate computers
• Communicative, friendly, and possess good service skills
• Detail-oriented and responsible
• Neat and professional appearance
• Able to work individually and in teams
• Experience as Front Office/Admin/Customer Service is an advantage

Health & Beauty Retail 51-100 employees