Client Relations Lead - Build Trust & Growth

Magada Tirta Amerta; Palembang; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Magada Tirta Amerta in Palembang seeks a professional Client Relations Representative to nurture long-term client relationships. You will be the primary contact for clients, addressing inquiries, providing solutions, and ensuring a seamless experience.

This role offers opportunities to grow in client management within a supportive team, with competitive compensation, health coverage, and professional development.

Qualifications

• Experience in client relations or account management.
• Excellent communication and negotiation skills.
• Ability to build long-term client relationships.
• Proficiency with CRM software and common business apps.
• Results-oriented with strong problem-solving abilities.

Responsibilities

• Serve as primary contact for a portfolio of clients.
• Address inquiries, concerns, and requests promptly.
• Proactively engage with clients to ensure satisfaction.
• Maintain accurate client records and logs.
• Collaborate with internal departments to resolve issues.

Skills

Client relations

Account management

Communication skills

Interpersonal skills

Problem-solving

Tools

CRM software

MS Office

Job description

Magada Tirta Amerta in Palembang seeks a professional Client Relations Representative to nurture long-term client relationships. You will be the primary contact for clients, addressing inquiries, providing solutions, and ensuring a seamless experience.

This role offers opportunities to grow in client management within a supportive team, with competitive compensation, health coverage, and professional development.