Chief Operating Officer (Hospital)

Confidential; Jakarta Pusat; Vor Ort; IDR 2.000.000.000 - 6.000.000.000; Vollzeit

Zusammenfassung

Confidential is seeking an experienced Senior Medical Leader to set and drive the MNQ strategy across multiple hospitals in Indonesia. You will establish governance standards, drive patient safety initiatives, and align clinical outcomes with corporate priorities.

You will lead credentialing, audits, and multi-site clinical transformation while collaborating with hospital directors and medical committees to ensure adherence to regulatory standards and quality frameworks.

Qualifikationen

• Medical Doctor (dr.) degree mandatory, with a Master’s preferred in Hospital Administration / Management, Public Health, Healthcare Management, Business Administration, or related field.
• Minimum 12 years of experience in hospital or healthcare management, with at least 5 years in senior medical, clinical, or healthcare leadership roles.
• Experience as a Medical Director, Chief Medical Officer, Hospital Director, Clinical Director, or equivalent enterprise-level clinical governance leader is strongly preferred.
• Proven track record in clinical governance, quality and patient safety, medical staff governance, clinical service development, and clinical risk management.
• Experience leading multi-site or multi-hospital initiatives to drive standardization and transformation across stakeholders.

Aufgaben

• Set MNQ strategy and priorities, including annual work plans and KPIs.
• Strengthen group-wide clinical governance with policies, standards, pathways, and protocols.
• Serve as senior medical advisor on services, technology, and major clinical decisions.
• Lead medical staff governance across the Group (credentialing, privileging, audits).
• Drive quality, patient safety, and clinical risk management across hospitals.
• Establish nursing governance standards and collaborate with hospital nursing leaders.
• Monitor clinical performance and benchmark outcomes across hospitals.
• Ensure regulatory compliance and readiness for audits, sponsor quality improvement initiatives.
• Lead, coach, and develop the Corporate MNQ team and partner with Hospital Directors.

Kenntnisse

Leadership

Clinical governance

Quality & patient safety

Stakeholder management

Strategic thinking

Communication

Ausbildung

MD degree

Master’s degree in Hospital Administration/Management/Public Health/Healthcare Management/BUS Admin

Jobbeschreibung

• Set the Group Medical, Nursing & Quality (MNQ) strategy and priorities, including annual work plans and KPIs, aligned with the overall business strategy, patient-care priorities, and clinical outcomes.
• Establish and strengthen Group-wide clinical governance, including clinical policies, service standards, clinical pathways, protocols, and mechanisms to ensure consistency and standardization across hospitals.
• Serve as the senior medical advisor to the Group, providing expert clinical perspectives on new and existing services, complex clinical matters, medical technology and equipment, and significant clinical decisions, including independent risk-benefit assessments.
• Lead medical staff governance across the Group, covering credentialing, privileging, professional practice evaluation, clinical audits, and collaboration with Medical Committees and other relevant professional governance structures.
• Drive Group quality, patient safety, and clinical risk management, including clinical indicator governance, adverse-event reviews, root cause analysis, escalation of significant events, and implementation of corrective and preventive actions.
• Set nursing governance and professional practice standards, while overseeing key priorities related to nursing quality, competency, capability development, and professional practice in collaboration with hospital nursing leaders.
• Monitor and improve clinical performance by analyzing clinical outcomes, practice variation, productivity, efficiency, and patient experience; identify improvement opportunities and benchmark performance across hospitals.
• Ensure regulatory and accreditation compliance, evidence-based clinical practice, and readiness for internal and external audits, while sponsoring cross-hospital quality improvement and clinical transformation initiatives.
• Lead, coach, and develop the Corporate MNQ team, while building strong partnerships with Hospital Directors, Medical Committees, nursing leaders, and other clinical stakeholders to establish clear governance, escalation mechanisms, and decision rights.

Requirements:

• Medical Doctor (dr.) degree is mandatory, with a Master’s degree in Hospital Administration / Management, Public Health, Healthcare Management, Business Administration, or a related field preferred.
• Minimum 12 years of experience in hospital or healthcare management, with at least 5 years in senior medical, clinical, or healthcare leadership roles.
• Experience as a Medical Director, Chief Medical Officer, Hospital Director, Clinical Director, or equivalent enterprise-level clinical governance leader is strongly preferred.
• Proven track record in clinical governance, quality and patient safety, medical staff governance, clinical service development, and clinical risk management.
• Demonstrate experience leading multi-site or multi-hospital initiatives, with the ability to drive standardization, performance improvement, and clinical transformation across different stakeholders and operating environments.
• Strong understanding of healthcare regulations, accreditation standards, evidence-based practice, and clinical quality frameworks.
• Strong strategic thinking, clinical judgment, leadership, stakeholder management, and communication skills.